Dynamic and dedicated professional with a strong work ethic, experienced at Express Oil Change & Tire Engineers. Proven ability in vehicle diagnostics and exceptional customer service, enhancing client satisfaction. Skilled in maintenance and repairs, with a focus on quality and efficiency, consistently improving service turnaround times.
Overview
5
5
years of professional experience
Work History
Hood Technician
Express Oil Change & Tire Engineers
01.2025 - Current
Conducted comprehensive inspections of vehicle hoods to identify and address maintenance needs.
Performed routine oil changes and tire rotations, ensuring compliance with safety standards.
Collaborated with team members to streamline workflow processes, enhancing operational efficiency.
Maintained cleanliness and organization of work area, contributing to a safe working environment.
Diagnosed and resolved minor mechanical issues, improving service turnaround times.
Assisted in training new technicians on standard operating procedures and equipment usage.
Utilized diagnostic tools effectively to assess vehicle performance and recommend necessary repairs.
Provided exceptional customer service by addressing inquiries and ensuring satisfaction throughout service experience.
Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
Demonstrated strong attention to detail while performing fluid checks, filter replacements, belt adjustments, and other routine tasks under the hood.
Contributed to team success by assisting fellow technicians with challenging repairs or diagnostics when needed.
Increased customer retention through exceptional communication skills when explaining complex technical concepts in layman''s terms.
Delivered consistent quality service by adhering to company policies, safety regulations, and industry best practices.
Continually sought out opportunities for professional development within the automotive industry, staying abreast of emerging trends and technologies in order to better serve clients.
Skillfully utilized diagnostic tools to accurately identify automotive system issues and recommend appropriate solutions.
Conducted comprehensive road tests after completing repairs, ensuring optimal vehicle performance before returning it to the client.
Enhanced customer satisfaction by providing thorough vehicle inspections and identifying necessary repairs.
Maintained up-to-date knowledge of industry trends, attending training sessions and workshops as necessary to enhance expertise.
Displayed adaptability by quickly acclimating to the unique needs of each customer and their specific vehicle make or model.
Remodeler
Walmart
02.2023 - 01.2024
Executed remodeling projects with precision, adhering to safety protocols and company standards.
Collaborated with team members to improve workflow efficiency during renovation tasks.
Utilized power tools and equipment safely for various construction activities.
Assisted in selecting materials and finishes that align with project specifications and budget constraints.
Maintained a clean and organized work environment to enhance safety and productivity.
Conducted quality checks on completed installations to ensure compliance with design requirements.
Adapted quickly to changing project needs, demonstrating flexibility in task prioritization and execution.
Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
Worked with employees to manage projects from design to completion.
Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
Stocked shelves efficiently to ensure product availability and accessibility for customers.
Assisted in inventory management by organizing backroom stock and maintaining accurate counts.
Collaborated with team members to optimize product placement and enhance store layout.
Monitored expiration dates and removed outdated items to maintain quality standards.
Provided excellent customer service by answering inquiries and assisting with product location.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Assisted customers with special requests, enhancing their shopping experience at the store.
Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Facilitated smoother store openings by stocking necessary products before each shift.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Forklift Operator
Walmart
02.2023 - 01.2024
Operated forklifts safely to transport materials within warehouse environment
Conducted routine inspections on equipment to ensure safety compliance
Assisted in loading and unloading shipments, maintaining inventory accuracy
Followed safety protocols and guidelines to minimize workplace hazards
Collaborated with team members to streamline material handling processes
Maintained clean and organized work areas for optimal efficiency
Adapted quickly to new tasks and procedures in fast-paced setting
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Minimized product damage through careful maneuvering and transporting of fragile items.
Grill Cook
Dairy Queen Grill & Chill
05.2023 - 12.2023
Operated grill station efficiently during peak hours to ensure timely food preparation.
Prepared and cooked menu items according to established recipes and quality standards.
Maintained cleanliness and organization of work area, adhering to safety and sanitation guidelines.
Assisted in training new grill cooks on equipment operation and food preparation techniques.
Monitored inventory levels of ingredients, ensuring freshness and availability for daily operations.
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Cleaned and maintained kitchen equipment regularly.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
Restocked and rotated food items according to expiry dates to minimize waste.
Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Stored and handled goods correctly to maintain freshness and condition.
Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
Verified order accuracy and quality ahead of service to maintain standards.
Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 02.2023
Prepared fresh sandwiches and salads, ensuring quality and presentation standards were met consistently.
Delivered exceptional customer service, addressing inquiries and resolving issues to enhance guest satisfaction.
Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
Operated point-of-sale system efficiently, processing transactions accurately and managing cash flow.
Collaborated with team members to streamline sandwich preparation processes, improving overall efficiency.
Trained new employees on food preparation techniques and operational procedures to ensure compliance with company standards.
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Collaborated with team members to maintain a smooth workflow during busy hours.
Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Prepared and served hot and cold sandwiches based on customer preferences.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.