Hann Ly
Huntington Beach,CA
Summary
Detail-oriented security officer with extensive experience in access control and complex problem-solving. Known for cultivating positive relationships with guests while ensuring safety. Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Gardena, CA
11.2023 - Current
- Trained new security personnel on policies, procedures, and emergency protocols.
- Implemented access control measures to regulate entry points effectively.
- Prepared detailed reports on daily activities, incidents, and observations.
- Monitored premises to ensure safety and security for personnel and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Medical Assistant
Balboa Nephrology Medical Group
Fountain Valley, CA
06.2025 - 04.2026
- Assisted in patient intake processes, including gathering medical history and updating records.
- Supported healthcare providers during patient examinations by preparing necessary instruments and equipment.
- Managed scheduling of patient appointments to optimize clinic workflow and reduce wait times.
- Maintained inventory of medical supplies, ensuring availability for daily operations and procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Security Officer
Superior Protection Services
Bellflower, CA
01.2021 - 11.2024
- Monitored premises to ensure safety and security for personnel and property.
- Collaborated with local law enforcement during investigations and emergencies.
- Patrolled and monitored premises in company vehicle and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
Shift Leader
El Pollo Loco
Lynwood, CA
03.2017 - 11.2021
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored team members on service protocols and operational best practices.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Resolved customer inquiries and complaints promptly, maintaining positive dining experiences.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
CCMA - Medical
American Career College
Anaheim, CA10.2025
High School Diploma -
Somerset High School
Bellflower, CA12.2017
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Superior customer service
- Access control
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- First aid and CPR certified
- Work ethic
- Punctuality
- Reliability
- Compassionate caregiver
- Vital sign monitoring
Timeline
Medical Assistant
Balboa Nephrology Medical Group
06.2025 - 04.2026
Security Officer
Allied Universal Security Services
11.2023 - Current
Security Officer
Superior Protection Services
01.2021 - 11.2024
Shift Leader
El Pollo Loco
03.2017 - 11.2021
CCMA - Medical
American Career College
High School Diploma -
Somerset High School