Hanna Bisek

* Provide excellent service of cocktails and appetizers to guests in a luxurious setting at Resort World Las Vegas' roof-top lounge.

* Maintain customer satisfaction through timely service and trustworthy money-handling.

* High-volume cabana waitressing and bottle service for Sahara Las Vegas' 21+ Ultra Pool, consisting of both daytime poolside lounging and night parties.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Increased sales significantly by upselling higher-end products to customers.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Assisted nurses and hospital staff with patient care requirements such as answering patient assistance calls, linen changes, patient mobilization, patient transport, and patient monitoring.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

• Booked and confirmed cabana reservations in person and over the phone at the Venetian and Palazzo Resort pools.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
• Utilized a POS register system to send orders to the back of house and record orders for future dates.