Jayde Mohammadi
Las Vegas,United States
Summary
Dedicated hospitality specialist with ten years of VIP nightlife and dayclub experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
16
16
years of professional experience
Work History
Model Cocktail Server
Voltaire
Las Vegas, NV
12.2023 - 10.2024
- Demonstrated knowledge of beer, wine, spirits, cocktails, non-alcoholic beverages, and food items on the menu.
- Processed orders quickly and efficiently while ensuring accuracy in order fulfillment.
- Greeted guests in a friendly and professional manner.
- Provided accurate information regarding menu items and drinks specials to patrons.
- Monitored guest consumption of alcohol to ensure compliance with state regulations.
- Assisted with opening champagne bottles for guests.
- Ensured that all guests received prompt service and quality drinks.
Model Server
Rouge Room / Rouge Cabanas
Las Vegas, NV
02.2023 - 12.2023
- One of first team members hired to open new and innovative cocktail lounge inside Station Casinos prestigious Red Rock Casino.
- Hired based on experience opening new and successful venues in the Las Vegas valley.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Provided guests with information about menu items, made suggestions and took orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Upheld high standards of professionalism in high-stress environments.
- Adapted to constantly changing operations and staffing as venue evolved through opening.
- Increased social media presence to promote specific brands and products.
Cocktail Supervisor
Treasures Gentlemen's Club
Las Vegas, NV
07.2022 - 04.2023
- Trained new employees to perform duties.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided exceptional service to high volume of daily customers.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Collaborated with team leaders on quality audits.
Sales Manager's Assistant
Next Century Health LLC
Las Vegas, NV
01.2020 - 06.2022
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pool Cocktail Server
Flamingo Go Pool
Las Vegas, NV
01.2019 - 08.2019
- · Provided service in union environment at fast-paced pool delivering orders requiring long periods of standing and walking and handling large volumes of cash.
- Served culturally diverse clientele from all over the world
- Maintained accurate cash handling practices while efficiently serving customers.
- Provided exceptional service to high volume of daily customers.
- Prepared both alcoholic and non-alcoholic beverages for patrons.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Model Cocktail Server
Hakkasan Group - Omnia Nightclub
Las Vegas, NV
10.2014 - 06.2018
- Engaged with clients as one of first 60 team members selected to open high-energy, high-volume venue leading to establishment ranking as #2 worldwide
- Generated up to $50K in revenue nightly during 12-hour shifts and providing trusted service to celebrity clientele.
- Communicated with patrons to offer friendly service and determine needs.
- Calvin Harris VIP server while resident with Hakkasan Group.
- Maintained accurate cash handling practices while efficiently serving customers.
Model Cocktail Server
Encore Beach Club
Las Vegas, NV
01.2012 - 10.2014
- Implemented proven hospitality and service strategies to support customers in high-volume and demanding environment.
- Delivered exceptional service serving food and drinks while standing during shifts of up to 10 hours for venue with capacity of 4K generating up to $50K in revenue nightly.
- Selected based on ability to diffuse escalations and outstanding performance to serve celebrity and high-value clients.
Dancer, Talent Coordinator and Manager
Tao Group
Las Vegas, NV
01.2009 - 02.2012
- Built and cultivated lasting professional relationships with other dancers, choreographers and performers by attending social events and maintaining communication.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Directed and executed activities with team of entertainment professionals including hiring management, scheduling, performance management, payroll, and preparing reports for leadership.
Education
Bachelor of Arts - American History
University of Nevada - Las Vegas
Las Vegas, NV06.2010
Skills
- Customer Service and Rapport
- Staff Training
- Specials Promotion and Upselling
- High Energy and Stamina
- Conflict and Complaint Resolution
- Food and Beverage Service
- Upselling and Cross Selling
- Service-Oriented
- Menu Memorization and Presentation
- Order Accuracy and Delivery
- Cool Under Pressure
- Transactions and Cash Handling
- Beverage Knowledge
- Workflow Coordination
Timeline
Model Cocktail Server
Voltaire
12.2023 - 10.2024
Model Server
Rouge Room / Rouge Cabanas
02.2023 - 12.2023
Cocktail Supervisor
Treasures Gentlemen's Club
07.2022 - 04.2023
Sales Manager's Assistant
Next Century Health LLC
01.2020 - 06.2022
Pool Cocktail Server
Flamingo Go Pool
01.2019 - 08.2019
Model Cocktail Server
Hakkasan Group - Omnia Nightclub
10.2014 - 06.2018
Model Cocktail Server
Encore Beach Club
01.2012 - 10.2014
Dancer, Talent Coordinator and Manager
Tao Group
01.2009 - 02.2012
Bachelor of Arts - American History
University of Nevada - Las Vegas
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