Hanna Cressa
South Lake Tahoe,California
Summary
My name is Hanna Cressa and I have lived in South Lake Tahoe for the past four years. Hard work and passion is what has kept me going in the restaurant industry and my photography. I am currently looking for a full time position in the South Lake area. I have taken some time recently to focus on my photography. For the past three years I was working in the Heavenly Village as a server. I’m looking forward to new experiences and opportunities!
Overview
6
6
years of professional experience
Work History
Server
Gunbarrel Tavern and Eatery
South Lake Tahoe, CA
11.2020 - 11.2023
- High-volume dining/Opened and closed restaurant
- Produced top sales/ Head server
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Upsold high-profit items to enhance sales numbers
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Menu memorization/ cash handling
- Maintained extremely clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally to maintain positive reputation
Server
Bar Louie
Colorado Springs, Colorado
06.2019 - 01.2020
- High-volume dining
- Memorization of food and drink menu/ POS
- Guests seating arrangements
- Dining and service area cleanliness
- Food and drink running and sales
- Opening and closing responsibilities
- Cash handling
- Food and beverage pairings
Sales Associate
Pier 1 Imports
Colorado Springs, Colorado
02.2019 - 09.2019
- Greet customers with a friendly attitude and assist their needs
- Help customers design layouts for their homes
- Educate customers on the latest trends and promotions
- Open and Close Responsibilities
- Obtain cleanliness's/organization of store
- Maintain in-stock supply and merchandise products on the sales floor
- Ensure high levels of customer satisfaction by delivering excellent sales and service
- Process all sales transactions and refunds
Park Supervisor
ChampDog Park
Colorado Springs, Colorado
08.2017 - 05.2018
- Supervised all dogs in the dog park
- Bathed and groomed dogs
- Trained dogs (agility) and reinforcement of good behavior
- Cared for boarding dogs (observing health, feeding, providing water, exercise)
- Completed everyday extensive tasks of cleaning/sanitation of the dog park, kennels, and store
- Took photographs of dogs/ marketing
- Overnight supervisor/Key Holder
Education
Bachelor of Arts - Visual Arts (Emphasis Photography)
University of Colorado Colorado Springs
Colorado Springs, CO01.2021
Skills
- Hard Worker
- Detail Oriented
- Passionate
- Creative
- Dependable
- Motivated
- Responsible
- Open Minded
- Problem Solver
Timeline
Server
Gunbarrel Tavern and Eatery
11.2020 - 11.2023
Server
Bar Louie
06.2019 - 01.2020
Sales Associate
Pier 1 Imports
02.2019 - 09.2019
Park Supervisor
ChampDog Park
08.2017 - 05.2018
Bachelor of Arts - Visual Arts (Emphasis Photography)
University of Colorado Colorado Springs