Summary
Overview
Work History
Education
Skills
References
Accomplishments
Languages
Certification
Timeline
Generic

Brie Jansen

Hilton Head Island,SC

Summary

Guest-focused, dependable professional with experience in delivering outstanding guest services.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Can Can Brasserie
Richmond, VA
01.2022 - 05.2023
  • Greeted customers, answered questions and provided recommendations.
  • Communicated effectively with kitchen staff regarding guest allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Brought wine selections to tables and opened table side.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Trained new employees.

Bartender

Yavapai Tavern, Delaware North
Grand Canyon, AZ
10.2018 - 09.2019
  • Mixed craft cocktails for guests.
  • Effectively multitasked within fast-paced environment.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Provided drink suggestions to guests based on their preferences.
  • Performed opening and closing duties including restocking supplies.
  • Made friendly conversation with guests to provide enjoyable bar experience.
  • Greeted frequent visitors by name.
  • Responsibilities given by managers (took on leadership roles when needed)
  • Monitored guests' alcohol consumption levels to prevent over-intoxication.

Server

Yavapai Tavern, Delaware North
Grand Canyon, AZ
05.2018 - 10.2018
  • Greeted and welcomed guests into the restaurant.
  • Provided excellent guest service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Gave recommendations and took guest orders on POS system.
  • Assisted in training new servers.

Education

Some College (No Degree) - Human Development/Psychology

Virginia Tech
Blacksburg, VA

Advanced Studies Diploma -

Loudoun County High School
Leesburg, VA
06-2016

Skills

Hard Skills

  • Operating point of sale systems
  • Cash handling
  • Food safety/handling

Soft Skills

  • Communication
  • Positive Attitude
  • Customer Service
  • Organization
  • Motivated
  • Hard Worker
  • Multitasking
  • Problem Solver
  • Trustworthy
  • Teamwork
  • Flexibility
  • Patience
  • Time management

References

References available upon request.

Accomplishments

  • Academic Dean's List
  • President's Education Award for Outstanding Academic Excellence

Languages

English
Native/ Bilingual
French
Limited

Certification

  • Received B2 DELF certificate in French

Timeline

Server

Can Can Brasserie
01.2022 - 05.2023

Bartender

Yavapai Tavern, Delaware North
10.2018 - 09.2019

Server

Yavapai Tavern, Delaware North
05.2018 - 10.2018

Some College (No Degree) - Human Development/Psychology

Virginia Tech

Advanced Studies Diploma -

Loudoun County High School

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Brie Jansen