Summary
Overview
Work History
Education
Skills
Employee Attributes
Timeline
Server

Gilberto Neves

Pompano Beach,FL

Summary

Dynamic server with extensive experience at Texas de Brazil, excelling in customer service and support. Proven ability to enhance guest experiences and train new staff effectively. Proficient in POS systems and bilingual in Portuguese and Spanish, I consistently deliver results in fast-paced environments while maintaining high standards of organization and cleanliness.

Overview

25
25
years of professional experience

Work History

Server

Dockside Bar and Grill
Sag Harbor, NY
06.2017 - 09.2022

Server

Nonna’s Trattoria
Boca Raton, FL
01.2018 - 12.2021

Server

Café Med Ristorante
Deerfield Beach, FL
01.2016 - 12.2018

Driver

La Mediterraneé
San Francisco, CA
01.2013 - 12.2015

Server

Pasta Pomodoro
San Francisco and San Bruno, CA
01.2013 - 12.2015

Server

DiNapoli Pizzeria & Ristorante
South San Francisco, CA
01.2009 - 12.2013

Retail Sales

The Hummus Guy
Petaluma, CA
01.2008 - 12.2011

Driver

Quality Staffing
Belmont, CA
01.2007 - 12.2009

Busser

Brooks Restaurant
Fort Lauderdale, FL
01.2006 - 12.2007

Reservation call Center Lider

TAM Airlines
São Paulo, Brazil
01.1998 - 12.2005

Education

Flight Attendent -

EWM -Aviation School
Brazil
01.1985

High School Certification -

Conselheiro Crispiniano
Brazil

Skills

  • Customer service and support
  • Call center operations
  • Organizational abilities
  • Results-driven mindset
  • Computer proficiency
  • Point of sale systems
  • OpenTable expertise
  • Windows operating system
  • Mac operating system
  • Microsoft Office suite
  • Bilingual in Portuguese and Spanish

Employee Attributes

  • Adapted at working with multicultural populations and in a fast-paced environment
  • Excellent interpersonal skills with strong work ethic
  • Able to work under pressure and meeting deadlines
  • Capable of adapting to changes in assignments, and working independently or as an effective team member
  • Motivated to learn new procedures and job duties
  • Very well relation with my co-workers, servers, kitchen and helpers staff

Timeline

Server

Nonna’s Trattoria
01.2018 - 12.2021

Server

Dockside Bar and Grill
06.2017 - 09.2022

Server

Café Med Ristorante
01.2016 - 12.2018

Driver

La Mediterraneé
01.2013 - 12.2015

Server

Pasta Pomodoro
01.2013 - 12.2015

Server

DiNapoli Pizzeria & Ristorante
01.2009 - 12.2013

Retail Sales

The Hummus Guy
01.2008 - 12.2011

Driver

Quality Staffing
01.2007 - 12.2009

Busser

Brooks Restaurant
01.2006 - 12.2007

Reservation call Center Lider

TAM Airlines
01.1998 - 12.2005

Flight Attendent -

EWM -Aviation School

High School Certification -

Conselheiro Crispiniano
Gilberto Neves