Anamarie Cortés
San Antonio,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
JW Marriott
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Cibolo Moon Restaurant at JW Marriot
09.2022 - 11.2023
- Welcomed guests into the restaurant, while inputting their information and selecting a table, seat guests and present menus
- Organize reservations and table arrangement, ensure guest satisfaction with providing the utmost care and kindness
General Merchandise
Target
12.2021 - 07.2022
- Organize department shelves and refresh stock as well as organizing the stock room
Caregiver
AmareVida
01.2021 - 10.2021
- Administer bedside or personal care, along with performing light housekeeping duties
- Providing companionship during periods of incapacitation
Executive Assistant
Draco Group
06.2019 - 09.2020
- Conduct research
- Compiled data, prepared papers for presentation by executives
- Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
Education
Diploma -
Woodbury Junior/ Senior High School
Woodbury, NJ06.2018
Skills
- Office administration
- Customer service support
- Training development aptitude
- Technical support experience
- Strong interpersonal communication skills
- Client satisfaction focus
Timeline
Server
JW Marriott
11.2023 - Current
Host
Cibolo Moon Restaurant at JW Marriot
09.2022 - 11.2023
General Merchandise
Target
12.2021 - 07.2022
Caregiver
AmareVida
01.2021 - 10.2021
Executive Assistant
Draco Group
06.2019 - 09.2020
Diploma -
Woodbury Junior/ Senior High School
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