LUIS MIRANDA HERRERA
Buena Park,California
Summary
Emerging Marketing professional completing Marketing in Business Administration and offering organized nature, planning talents and communication strengths to support business and customer demands. Creative and engaging writer knowledgeable about marketing campaign development, social media engagement and brand ambassador relations.
Enthusiastic Marketing Intern knowledgeable about indirect marketing and metrics. History contributing to dynamic campaigns and offering great support to marketing teams. Dedicated to increasing knowledge and optimizing personal skills.
Overview
2
2
years of professional experience
Work History
Server
Knott's Berry Farm
Buena Park, California
07.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Server
Gaucho Grill
Buena Park, CA
11.2020 - 07.2021
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Office Assistant
Omega Society
Orange, CA
11.2020 - 02.2021
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
Election Clerk
LA County
Whittier, CA
10.2020 - 11.2020
- Assist in setting up mobile vote centers, and operating voting equipment such as electronic poll books, ballot printers, and ballot marking devices.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Distributed ballots to voters and answered questions concerning voting procedures.
Education
Bachelor of Arts - Business Administration, Marketing
California State University - Fullerton
Fullerton, CACurrent
Associate of Arts - Business Administration
Cypress College
Cypress, CASkills
- Business Administration
- General Office Duties
- Database management
- Customer Service
- Administrative tasks
- Data Entry
- Data Management
- Trend Research
- Office Administration
- Proficient in Excel, Access, Microsoft Word, Powerpoint
Languages
Spanish
Native or Bilingual
Timeline
Server
Knott's Berry Farm
07.2021 - Current
Server
Gaucho Grill
11.2020 - 07.2021
Office Assistant
Omega Society
11.2020 - 02.2021
Election Clerk
LA County
10.2020 - 11.2020
Bachelor of Arts - Business Administration, Marketing
California State University - Fullerton
Associate of Arts - Business Administration
Cypress College
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