TYLER SIMMONS
Orange Park
Summary
Detail-oriented and customer-focused professional with a strong background in optimizing event logistics, delivering prompt and effective customer service, and fostering positive business relationships to support organizational success.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Server
Maggie D’s Ice Cream
06.2021 - Current
- Train new hires; coaching employees to improve customer service practices and mannerisms
- Provide high-quality service, serving customers in a fast-paced environment
- Maintain a clean work and food environment, keeping the shop up to code per Florida regulations
- Aid customers in their choices, increasing customer satisfaction, and maximizing company sales
- Coordinate and sign off on shop deliveries, verifying that the correct product, quantity, and quality are received
- Handle cash intake, operate cash register, count cash, and reconcile sales for the day
- Perform opening and closing protocols, ensuring the shop is ready for customers during open hours, and cleaned and prepped for the following business day
Secretary
St. John’s River State College Student Government Association
09.2024 - 04.2025
- Served as interim president
- Wrote memos and executive summaries.
- Monitored project deadlines.
- Optimized communication for executives.
- Implemented an association-wide communication protocol.
- Followed up with relevant teams.
- Prepared clear and concise meeting minutes.
Leader
St. John’s River State College Students For Christ Club
09.2023 - 04.2025
- Mentored rising leaders.
- Achieved savings through strategic resource allocation.
- Achieved a near 40% growth in club participation
- Led weekly meetings by developing discussion topics, creating Bible study materials, and facilitating open-ended group discussions
- Collaborated with co-leaders to plan, organize, and execute club events and initiatives
- Coordinated with faculty advisors to secure supplies and logistical support for meetings and activities
- Provided ongoing support and encouragement to members in their daily and academic lives through regular check-ins and meaningful conversations
- Assisted co-leaders in completing shared responsibilities to ensure timely execution of plans
Education
Associate of Arts - General Studies
St. Johns River State College
Orange Park, FL01-2025
High School - undefined
Homeschool Education
01-2022
Skills
- Professional communication skills
- Meeting preparation and minute-taking
- Customer service support
- Calendar management and scheduling
- Inventory control
- Meeting deadlines in fast-paced environments
- Project budgeting and cost control
- Vendor relationship management
- Data entry accuracy
- Exceptional customer service
- Service prioritization
- High volume dining
- Supply restocking
- Inventory management
- Problem-solving
- Excellent communication
Timeline
Secretary
St. John’s River State College Student Government Association
09.2024 - 04.2025
Leader
St. John’s River State College Students For Christ Club
09.2023 - 04.2025
Server
Maggie D’s Ice Cream
06.2021 - Current
High School - undefined
Homeschool Education
Associate of Arts - General Studies
St. Johns River State College