Summary
Overview
Work History
Education
Skills
Timeline
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Hanna Cressa

South Lake Tahoe,California

Summary

My name is Hanna Cressa and I have lived in South Lake Tahoe for the past five years. Enjoying the beauties of Tahoe and discovering the gems of South Lake has been such a dream. Hard work, personality, and genuine passion has built all my success in both the restaurant sector, sales, and photography field. I am currently looking to fill the position as Souvenir Operations Manager at the Zephyr Cove Resorts. I’m looking forward to new experiences and opportunities!

Overview

7
7
years of professional experience

Work History

Assistant Manager

Photogenic Inc.
11.2024 - Current
  • Photographer
  • Assistant Operation manager for two locations.
  • Successfully manage budgets, consistently meeting financial goals while maintaining high-quality standards.
  • Digitally edit photos to enhance appearance.
  • Plan and prepare for on-location shoots.
  • Boost sales revenue by implementing creative photography packages and upselling additional products.
  • Conduct interviews for new hires.
  • Educate new hires on photography skills and effective sales approaches.
  • Take part in weekly KPI calls.
  • Streamlined workflow processes for faster turnaround times and improved productivity.
  • Manage inventory control.
  • Generated highest sales numbers on record.

Server

Gunbarrel Tavern and Eatery
11.2020 - 11.2023
  • High-volume dining/Opened and closed restaurant
  • Produced top sales/ Head server
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Upsold high-profit items to enhance sales numbers
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Menu memorization/ cash handling
  • Maintained extremely clean and organized dining areas to uphold restaurant hygiene standards
  • Resolved customer complaints promptly and professionally to maintain positive reputation

Server

Bar Louie
06.2019 - 01.2020
  • High-volume dining
  • Memorization of food and drink menu/ POS
  • Guests seating arrangements
  • Dining and service area cleanliness
  • Food and drink running and sales
  • Opening and closing responsibilities
  • Cash handling
  • Food and beverage pairings

Sales Associate

Pier 1 Imports
02.2019 - 09.2019
  • Greet customers with a friendly attitude and assist their needs
  • Help customers design layouts for their homes
  • Educate customers on the latest trends and promotions
  • Open and Close Responsibilities
  • Obtain cleanliness's/organization of store
  • Maintain in-stock supply and merchandise products on the sales floor
  • Ensure high levels of customer satisfaction by delivering excellent sales and service
  • Process all sales transactions and refunds

Education

Bachelor of Arts - Visual Arts (Emphasis Photography)

University of Colorado Colorado Springs
01.2021

Skills

  • Hard Worker
  • Detail Oriented
  • Passionate
  • Creative
  • Dependable
  • Motivated
  • Responsible
  • Open Minded
  • Problem Solver

Timeline

Assistant Manager

Photogenic Inc.
11.2024 - Current

Server

Gunbarrel Tavern and Eatery
11.2020 - 11.2023

Server

Bar Louie
06.2019 - 01.2020

Sales Associate

Pier 1 Imports
02.2019 - 09.2019

Bachelor of Arts - Visual Arts (Emphasis Photography)

University of Colorado Colorado Springs

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