Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Hanna Hamad

Apex,NC

Summary

Knowledgeable Game Master with detail-oriented and conscientious approach to keeping guests safe and making sure they have a good time. Strong conflict resolution, time management, improvising and multitasking skills. Educated to know how to train employees and manage employees.

Overview

4
4
years of professional experience

Work History

Senior Game Master

Game On Escapes
05.2019 - Current
  • Watched guests closely to maintain current understanding of gameplay.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Kept game and party rooms clean and neat for next guests.
  • Explained company policies, game rules and safety requirements.
  • Improved existing gaming engines and tools for better productivity.
  • Serviced the store by picking up debris, wiping down surfaces and restocking supplies.

Education

Bachelor of Arts - Business Administration

Meredith College
Raleigh, NC
06.2026

High School Diploma -

Apex High School
Apex, NC
01.2022

Skills

  • Customer Acquisition Support
  • Marketing Campaigns
  • Effective Communication
  • Customer Relations
  • Repair Work
  • Schedule Management
  • Staff Training
  • Business Planning
  • Customer Service
  • Staff Management

Accomplishments

    While working at Game On Escapes and More, I took a proactive role in improving operational efficiency, optimizing game flow, and ensuring a seamless customer journey. I'm particularly proud of my ability to create memorable experiences that have resulted in an influx of positive customer reviews, many of which have highlighted my name and praised my dedication to making each visit memorable. These accolades underscore my ability to consistently exceed customer expectations and contribute to the company's strong reputation in the escape room industry.

Hobbies

Beyond my professional pursuits, I am passionate about traveling, DIY crafting, organizing, and baking. These activities not only serve as outlets for creativity and relaxation but also highlight my dedication, discipline, and ability to balance multiple aspects of life. My hobbies have strengthened my problem-solving skills, teamwork, and attention to detail, qualities that I bring to my work and interactions with colleagues and clients alike.

Timeline

Senior Game Master

Game On Escapes
05.2019 - Current

Bachelor of Arts - Business Administration

Meredith College

High School Diploma -

Apex High School
Hanna Hamad