Heather Nece

Work History

Puzzle Effect

01.2022 - Current

Core responsibilities include assisting the Store Lead by being a key-carrier, serving as the point of contact among the Store Lead, employees, and customers
Excellent customer service and interpersonal skills, be able to handle specific cash duties, and oversee opening and closing activities while serving as the shift manager
This position reports to the Store Lead, and additional tasks may be assigned by them as necessary
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
Created training materials and conducted training sessions for new hires on company policies and procedures
Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc

Fear Farm Haunted House

10.2019 - 10.2023

Demonstrated expertise in various makeup techniques such as contouring, highlighting, and airbrushing
Maintained a clean and organized workstation to ensure efficient workflow during appointments
Developed strong relationships with repeat clients through consistent delivery of high-quality results tailored to their individual needs
Utilized color theory knowledge when selecting shades for different skin tones resulting in highly flattering makeup applications
Trained junior artists on advanced techniques such as prosthetic application or body painting increasing team's skillset
Incorporated feedback from clients into future makeup applications, continuously improving skills based on customer preferences

Resort Lifestyles Communities

12.2021 - 04.2022

Assisted chefs and kitchen staff in the preparation and assembly of ingredients for various dishes, ensuring a smooth and efficient workflow in a high-paced kitchen environment
Maintained cleanliness and organization in the kitchen, including washing dishes, sanitizing surfaces, and disposing of waste, contributing to a hygienic and safe workspace
Supported the kitchen team in food plating and presentation, adhering to established standards for visual appeal and quality
Operated kitchen equipment, such as slicers, mixers, and grinders, with precision and following all safety guidelines to contribute to a well-functioning kitchen

CVS Health

02.2018 - 03.2021

Provided excellent customer service by greeting and assisting customers in a friendly and professional manner
Maintained clean and organized checkout areas, ensuring a pleasant shopping experience for customers
Stocked shelves and replenished inventory to ensure products were readily available for purchase
Managed customer inquiries, complaints, and returns professionally, resolving issues promptly to maintain customer satisfaction