Hanna Hayko
Andover,Minnesota
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Cocktail Waitress and Bartender
Running Aces Casino, Hotel & Racetrack
Columbus, Minnesota
05.2022 - Current
- 40-60 hours weekly, full-time
- Fast-paced and busy environment, often under pressure and time constraints
- Physically demanding, heavy lifting, tens of thousands of steps daily
- Vital socialization skills, including confrontation regarding inebriated and angry individuals
- Designated trainer
Food Service Cashier
03.2022 - 05.2022
- 40 hours weekly, full-time
- Brief period that evolved into a promotion after mere months due to consistency, above and beyond work ethic, and versatility
- Personal attitude towards challenges and social interactions resulted in guest satisfaction and increased sales
Lead Style Advisor
Justice for Girls
Coon Rapids, Minnesota
06.2019 - 08.2020
- Hours range from 25-40 weekly, part-time
- A customer-based management position helped achieve sales goals through socialization
- Trained new employees and encouraged current employees to improve their skills
- Obtained quality leadership skills, on-the-spot decision-making, worked in groups, and learned the benefits of teamwork
Style Advisor
04.2017 - 06.2019
- Hours range from 5-25 per week, part-time
- Greeted customers and helped them with inquiries, resulting in customer loyalty
- Stocked and replenished the floor with merchandise and helped to maintain a clean and organized inventory
Education
Masters - Forensic Psychology
University of North Dakota
Grand Forks, ND05-2025
Bachelor's Degree - Psychology
St. Cloud State University
St. Cloud, MN05.2022
Associate of Arts Degree -
Anoka Ramsey Community College
Coon Rapids, MN05.2021
Skills
- Customer service and sociability
- Positive, optimistic attitude amidst challenges
- Detail-oriented
- Versatile
- Ability to work in a fast-paced environment, and stay calm in high-stress situations
Accomplishments
- National Honors Society through St. Cloud State
- Repeated Deans List Certificates
Affiliations
- Volunteer student-notetaker for individuals with disabilities
- Active volunteer for the Red Cross
- Police explorer through Anoka
Timeline
Cocktail Waitress and Bartender
Running Aces Casino, Hotel & Racetrack
05.2022 - Current
Food Service Cashier
03.2022 - 05.2022
Lead Style Advisor
Justice for Girls
06.2019 - 08.2020
Style Advisor
04.2017 - 06.2019
Masters - Forensic Psychology
University of North Dakota
Bachelor's Degree - Psychology
St. Cloud State University
Associate of Arts Degree -
Anoka Ramsey Community College
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