Hanna Herman
Lake,MI
Summary
Responsible worker that is dedicated to better the work place when entering the building. Very interested in learning new things to expand my knowledge of different work place environments. Maintaining professionalism in difficult situations to solve issues.
Overview
2
2
years of professional experience
Work History
Waitress Shift Lead
Tullymore Golf Club
Stanwood, MI
04.2022 - Current
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Processed payments accurately using cash registers or POS systems.
Shopkeeper
The Pines Golf Course
Lake Isabella, MI
03.2022 - Current
- Processed payments using cash registers and credit card machines.
- Maintained accurate records of sales transactions and other related activities.
- Resolved customer complaints promptly and professionally.
- Supervise employees.
- Imputing data through Excel, Word, and PowerPoint.
Education
English, Secondary Education -
Saginaw Valley State University
Bay City, MI11-2027
High School Diploma -
Chippewa Hills High School
Remus, MI05-2022
Skills
- Customer service
- excel, word, and powerpoint
- data input
- leadership
- teamwork
- problem solving
- attention to detail
- adaptability
- time management
- multitasking
- Payment Processing
- Service prioritization
- Sales Techniques
Accomplishments
- Saginaw Valley State University Deans List
- Chippewa Hills Summa cum laude graduate
References
References available upon request.
Timeline
Waitress Shift Lead
Tullymore Golf Club
04.2022 - Current
Shopkeeper
The Pines Golf Course
03.2022 - Current
English, Secondary Education -
Saginaw Valley State University
High School Diploma -
Chippewa Hills High School
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