HANNA KIEDROWSKI
Nashotah
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Confirmation Department
Everdry Waterproofing
06.2021 - Current
- Developed effective working relationships with team members across multiple departments.
- Maintained accurate records of customer interactions using a computer system.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
Apparel Associate
Walmart Shopping Center
08.2020 - 06.2021
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Maintained customers' available product selections by quickly replenishing products from incoming freight.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Operated cash register to complete cash, check and credit card transactions.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with other customers to assist in selecting and locating merchandise.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
Waitress
Bruno’s Restaurant
10.2017 - 08.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Waterford Union High School
01.2026
Skills
- Customer service
- Data entry
- Inventory management
- Conflict resolution
- Team collaboration
- Cash handling
- Problem solving
- Effective communication
- Attention to detail
- Task prioritization
- Calm under pressure
Timeline
Confirmation Department
Everdry Waterproofing
06.2021 - Current
Apparel Associate
Walmart Shopping Center
08.2020 - 06.2021
Waitress
Bruno’s Restaurant
10.2017 - 08.2018
High School Diploma -
Waterford Union High School