Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Koeller

Petoskey,MI

Summary

Dynamic and customer-focused professional with extensive experience at Meijer, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through friendly service and effective teamwork. Skilled in operating point-of-sale systems and maintaining a clean, organized environment, fostering repeat business and trustful relationships with customers.

Overview

13
13
years of professional experience

Work History

Gas Station Clerk

Meijer
Petoskey, MI
08.2022 - 01.2026
  • Processed customer transactions accurately and efficiently at point of sale.
  • Managed inventory levels, ensuring product availability and proper stock rotation.
  • Maintained cleanliness and organization of sales floor and fuel area.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained a clean and organized store environment for improved customer experience.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
  • Conducted regular price checks to ensure accuracy in pricing for customers.
  • Assisted in training new employees on company policies, procedures, and best practices for excellent customer service.

Cashier

Meijer
Petoskey, MI
06.2016 - 08.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Caterer

L'Arbre Croche
Petoskey, MI
06.2013 - 08.2017
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Replenished banquet stations and verified food temperatures and cleanliness of service areas.

Sales Associate

Murdick's Fudge Shoppe
Petoskey, MI
07.2015 - 06.2016

Greeted customers

Used register

Scooped Ice cream

Bagged caramel corn

Boxed fudge

Cleaned

Stocked shelves

Education

Associate of Arts - Fashion Design

North Central Michigan College
Petoskey, MI
05-2015

Skills

  • Customer service and assistance
  • Cleanliness and hygiene
  • Operating cash register
  • Stocking shelves
  • Lottery ticket sales
  • Age verification
  • Teamwork and collaboration
  • Friendly and outgoing
  • Opening and closing procedures
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Gas Station Clerk

Meijer
08.2022 - 01.2026

Cashier

Meijer
06.2016 - 08.2022

Sales Associate

Murdick's Fudge Shoppe
07.2015 - 06.2016

Caterer

L'Arbre Croche
06.2013 - 08.2017

Associate of Arts - Fashion Design

North Central Michigan College
Hanna Koeller