Hanna Orr
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
Pass Christian
07.2020 - Current
- Curated personalized shopping experiences through detailed customer consultations.
- Guided customers through online shopping platform, enhancing purchase efficiency.
- Probed customer needs through questions, recommending tailored products and solutions.
- Recommended products based on customer preferences and past purchases.
- Engaged customers in conversation to accurately assess needs and preferences.
- Listened to customer needs to identify and recommend best products and services.
- Resolved customer inquiries and concerns with prompt and professional communication.
- Trained new staff on service standards and digital shopping tools.
Education
Pass Christian High School
Pass Christian, MSSkills
- E-commerce platforms
- Digital shopping tools
- Product recommendations
- Product knowledge
- Customer satisfaction
- Support strategies
- Attention to detail
- Problem solving
- Time management
- Multitasking Abilities
- Team building
- Team training
- Effective communication
- Active listening
- Relationship management
- Operational procedures
Timeline
Digital Personal Shopper
Walmart
07.2020 - Current
Pass Christian High School