Hanna Roberts
Tacoma,WA
Summary
Dynamic retail professional with extensive experience at Dollar Tree and Safeway, excelling in inventory control and customer service. Proven ability to enhance customer experience and streamline operations, while fostering strong vendor relationships. Adept at problem-solving and implementing effective merchandising strategies to boost product visibility and satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Auburn Washington
10.2022 - 08.2023
- Assisted in daily store operations, ensuring a clean and organized shopping environment.
- Supported inventory management by tracking stock levels and assisting with replenishment efforts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Learned operational procedures to effectively support staff and improve workflow efficiency.
Dairy Manager
Safeway
Gilbert, AZ
11.2021 - 08.2022
- Managed inventory levels to ensure optimal stock availability and freshness.
- Trained staff on proper dairy handling procedures and safety protocols.
- Assisted in maintaining compliance with health and safety regulations.
- Monitored product quality to meet company standards and customer expectations.
- Implemented efficient merchandising strategies to enhance product visibility.
- Collaborated with suppliers to coordinate timely deliveries of dairy products.
- Executed daily operational tasks, ensuring smooth department functionality.
- Resolved customer inquiries regarding dairy products, enhancing overall satisfaction.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
Education
AA - Business Management
Tacoma Community College
TacomaSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Retail operations
Timeline
Assistant Store Manager
Dollar Tree
10.2022 - 08.2023
Dairy Manager
Safeway
11.2021 - 08.2022
AA - Business Management
Tacoma Community College