Hanna Sigler
Social Work Graduate, LSW
Jeromesville
Summary
Highly motivated, and dedicated LSW, with over 10 years of experience providing targeted case management and community resource navigation. Adept at collaborating with diverse, vulnerable populations and applying evidence-based interventions. Seeking to expand upon this practical foundation by pursuing The University of Akron’s MSW program to advance clinical social work skills.
Overview
17
17
years of professional experience
Work History
Outreach & Family Services Coordinator
Wayne Metropolitan Housing Authority
Wooster, OH
05.2016 - Current
- Manages the Intake Office which includes applications and waiting lists, manages an active caseload of Section 8 clients; enrolls and briefs clients on program requirements; refers clients to appropriate service agencies; recruits property owners to section 8 Housing Choice Voucher Program.
- Conducts various meetings with program participants, explains program requirements and responds to participants' questions regarding rents, income limits, income determinations and other program regulations.
- Prepares and reviews a variety of documents related to initial enrollment and subsequent recertification of program participants.
- Receives and responds to inquiries, questions and concerns from potential clients, participants and the public.
- Establishes and maintains contacts with other individuals, agencies and organizations in order to improve the sharing of information and the solutions to problems.
Case Manager
Community Support Services
Akron, OH
04.2015 - 05.2016
- Provide ongoing community support services for a select group of clients who have a serious and/ or persistent mental illness and are in need of intensive wrap-around rehabilitation services in the community.
- Collaborates with the person served and Service Coordinator to develop treatment plans that shall include services and assistance necessary to achieve recovery goals, including an explanation of the availability, intensity, and duration of each service.
- Makes observations and documents progress in accordance with established agency procedures.
- Assists clients in obtaining transportation to activities of daily living as needed.
- Accompanies clients to appointments that connect them to community resources and services as appropriate.
- Communicates and works well with an interdisciplinary team to ensure appropriate connection of services.
Youth Care Specialist
The Village Network
Wooster, OH
01.2015 - 04.2015
- Responsible for meeting many basic physical and emotional needs of the residents.
- Facilitating a safe and orderly environment.
- Organize cottage/facility schedule.
- Complete incident reports, logs, and other various forms.
- Administer discipline for unacceptable behaviors and rewards for positive behaviors in accordance with the child's treatment plan and established Village Network policies.
- Participates in the development and implementation for treatment plans for residents.
- Maintain strict confidentiality of all records.
- Communicate effectively with team and other staff, both verbally and in writing regarding treatment progress, planning decisions, and problems.
Case Manager LSSNO Community Outreach (temporary)
The Good Shepherd
Ashland, OH
06.2014 - 08.2014
- Meets with clients and potential clients to determine needs and assistance options.
- Submits requests and oversees the delivery of services from and payments to companies providing client assistance.
- Maintains all records and provides all reports as required by funders, governmental agencies, etc. as required in an accurate, logical, and timely manner.
Assistant Manager
Dollar General
Ashland, OH
01.2009 - 04.2014
- Provide high levels of customer service and satisfaction by developing close and personal relationships to ensure loyalty and retention.
- Resolve customer complaints regarding sales and service.
- Participate in receiving, check-in, stocking of merchandise, along with ticketing products for sale, arranging and displaying merchandise to promote sales.
- Supervise associates to ensure quality work performance and customer care.
- Clean shelves, counters, and tables along with other duties as assigned.
- Shift supervisor experience.
Social Services Intern
The Good Shepherd
Ashland, OH
01.2013 - 01.2014
- Meets with residents initially to complete social history information.
- Conduct MDS assessments with residents every 7, 14, and 30 days and whenever a fall, injury, or change in mental status is suspected.
- Complete documentation and upload resident information into individual resident files.
- Documented resident concerns and interactions for future reference.
- Experience with filling out PAS/RR screenings and filing them into individual resident files.
- Collected feedback from residents on resources they utilize and their satisfaction levels.
- Facilitated discharge planning discussions with residents, addressing family support, necessary resources, eligibility for services, and anticipated discharge timelines.
- Assisted with food distributions by unloading produce, packing food, checking in clients, aiding with enrollment paperwork, ensuring all clients received food items, and delivering food to vehicles as needed.
- Worked at a location serving hot meals. Unloaded serving equipment, table service items, roasters, food, etc. and served meals to all clients who came to the location.
Education
Bachelor of Arts - Arts/Social Work
The University of Akron
Akron, OH05-2014
Diploma -
Loudonville High School
Loudonville, OH2009
Skills
- Case Management
- Client intake management
- Eligibility determination
- Section 8 housing assistance
- Community resource connection
- Record keeping
- Effective communication and listening skills
- Interdisciplinary collaboration
- Complaint resolution
- Time management
- Current operating systems
- Confidentiality maintenance
Timeline
Outreach & Family Services Coordinator
Wayne Metropolitan Housing Authority
05.2016 - Current
Case Manager
Community Support Services
04.2015 - 05.2016
Youth Care Specialist
The Village Network
01.2015 - 04.2015
Case Manager LSSNO Community Outreach (temporary)
The Good Shepherd
06.2014 - 08.2014
Social Services Intern
The Good Shepherd
01.2013 - 01.2014
Assistant Manager
Dollar General
01.2009 - 04.2014
Bachelor of Arts - Arts/Social Work
The University of Akron
Diploma -
Loudonville High School