Hanna Swircenski
Anchorage,AK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
To-Go Server
Red Robin
09.2023 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
- Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
- Managed phone and online orders with high degree of accuracy, ensuring customer satisfaction with every interaction.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Education
No Degree - Nursing
University of Anchorage Alaska
Anchorage, AKHigh School Diploma -
Dimond High
Anchorage, AK05.2024
Skills
- Strong multitasking
- Quick Learner
- Sense of urgency
- Phone Etiquette
- Order Accuracy
- Allergy awareness
- Cleanliness standards
- Food Storage
- Time Management
- Money Handling
- Food Handler Certification
Timeline
To-Go Server
Red Robin
09.2023 - Current
No Degree - Nursing
University of Anchorage Alaska
High School Diploma -
Dimond High
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