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Hanna Villasenor
Chicago
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
9
9
years of professional experience
Work History
Manager
Chicago Auto Body Parts
01.2021 - 11.2025
- Assisted in managing daily operations and team schedules.
- Supported project planning and execution to meet departmental goals.
- Collaborated with team members to improve workflow efficiency.
- Participated in training sessions for new staff on operational procedures.
- Maintained accurate records of inventory and supplies management.
- Contributed to problem-solving discussions for operational challenges.
- Facilitated communication between departments to streamline processes.
- Engaged in customer service interactions to enhance client satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Production Line Leader/Production Machine Operator
MSI Express
Chicago
01.2020 - 01.2021
- Supervised daily production activities on the assembly line.
- Trained new team members on safety protocols and equipment use.
- Coordinated workflow to ensure efficient product assembly and packaging.
- Monitored quality control standards during production processes.
- Collaborated with team members to achieve production targets consistently.
- Implemented process improvements to enhance assembly line efficiency.
- Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
- Ensured that all products met quality standards before being shipped out.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources, and maintaining schedules.
Assistant to the President and CEO
Inntecsa
Mexico City
03.2017 - 12.2019
- Coordinated executive schedules to optimize time management and enhance productivity.
- Facilitated communication between departments to ensure alignment with organizational goals.
- Developed detailed reports for strategic decision-making and performance evaluation.
- Managed confidential information with discretion, maintaining organizational integrity and trust.
- Organized board meetings, ensuring comprehensive preparation and follow-up on action items.
- Assisted in project management, tracking progress, and providing updates to leadership teams.
- Supported successful acquisition and integration processes by coordinating with key stakeholders to provide necessary information and resources.
- Facilitated seamless coordination of board meetings by organizing materials, logistics, catering, and attendee management.
- Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO.
- Streamlined executive communication by managing the President and CEO''s email, calendar, and phone calls.
- Contributed valuable insights during strategy sessions based on thorough understanding of company goals, operations, challenges faced from an executive perspective.
- Collaborated with human resources department to streamline recruitment efforts for key executive positions.
- Managed sensitive information with discretion, maintaining confidentiality of private company data and high-level discussions.
- Exceeded expectations in handling sensitive issues and responding promptly to urgent matters, demonstrating exceptional problem-solving skills.
- Coordinated high-profile events such as annual conferences or shareholder meetings to promote company image.
- Assisted in the development of strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.
- Improved overall office workflow by developing efficient filing systems for physical and digital documents.
- Managed scheduling and logistics for executive meetings and events.
- Oversaw administrative tasks to ensure smooth daily operations within the office.
- Facilitated collaboration among team members on various projects and initiatives.
Education
J.D. - Law
CUGS University
Mexico CitySkills
- Customer service
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegating
- Sales techniques
- Conflict resolution
- Business administration
- Negotiation
- Budget control
- Emergency response
- Teamwork and collaboration
- Adaptability and flexibility
- Effective communication
- Customer relationship management (CRM)
- Work prioritization
Work History
01-2017
Languages
- Spanish
- English
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$60000/yr - $200000/yrTimeline
Manager
Chicago Auto Body Parts
01.2021 - 11.2025
Production Line Leader/Production Machine Operator
MSI Express
01.2020 - 01.2021
Assistant to the President and CEO
Inntecsa
03.2017 - 12.2019
J.D. - Law
CUGS University