Hanna Woolf
Chambersburg,PA
Summary
Adaptable team member accurate in completing orders, collecting payments, handling cash, and taking phone calls. Light-hearted and friendly professional skilled in customer service. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Team Member
Lotus Bowls And Juicery
06.2023 - Current
- Proven ability to build and maintain strong customer relationships through communication and customer service
- Skilled in product knowledge, providing recommendations, and upselling to enhance the customer experience.
Host
Olive Garden
08.2022 - 06.2023
- Managed reservations and seating arrangements, optimizing space utilization for maximum efficiency
- Effectively communicated with both guests and team members to ensure smooth operations and customer satisfaction.
Nanny
08.2020 - 09.2021
- Managed daily care and activities for an infant, ensuring their well-being and safety
- Created a structured and engaging environment, implementing age-appropriate educational and recreational activities
- Developed strong relationships with the child and parents, maintaining open communication and trust.
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA06.2023
Bachelor of Arts -
Shippensburg University / Psychology
Shippensburg, PA05.2027
Skills
- Production Reporting
- Team Collaboration
- Reservations Management
- Telephone Reception
- Light Housekeeping
- Complex Problem-Solving
- Activity Planning
- Event Planning Assistance
- Drawer Balancing
Lacrosse
On the Women's Lacrosse team at Shippensburg University as a first year player, after 9 years of youth and high school experience.
Timeline
Team Member
Lotus Bowls And Juicery
06.2023 - Current
Host
Olive Garden
08.2022 - 06.2023
Nanny
08.2020 - 09.2021
High School Diploma -
Chambersburg Area Senior High School
Bachelor of Arts -
Shippensburg University / Psychology
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