Hannah Anderson
Dallas,TX
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Operations Manager
Triumph Roofing & Solar
12.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Leasing Specialist
Westdale Asset Management
10.2021 - 12.2022
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Set appointment times for individuals to tour facilities and see available units.
- Collected, completed, and processed lease applications.
Account Manager
Don Costlow Insurance Agency
01.2019 - 10.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Education
Personal Lines Insurance
Leonard's School of Insurance
Arlington, TX02.2020
Esthetics
Paul Mitchell The School - Dallas, TX
Dallas03.2019
Skills
- Client Relations
- Business Administration
- Data Evaluation
- High-Pressure Environments
- Superb Time Management Skills
- Phone and Email Etiquette
- Creative and Adaptable
- Account Management
- Prioritization
- Self Starter
Timeline
Operations Manager
Triumph Roofing & Solar
12.2022 - Current
Leasing Specialist
Westdale Asset Management
10.2021 - 12.2022
Account Manager
Don Costlow Insurance Agency
01.2019 - 10.2021
Personal Lines Insurance
Leonard's School of Insurance
Esthetics
Paul Mitchell The School - Dallas, TX
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