Hannah Andrews
San Diego,CA
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Sheraton Hotel & Resorts Mission Valley
10.2025 - Current
- Greet and assist guests with check-in, check-out, and reservation inquiries, ensuring a smooth and welcoming arrival and departure experience.
- Upsell room upgrades, amenities, and packages to maximize revenue and enhance the guest experience.
- Coordinate with housekeeping and maintenance teams to ensure timely room readiness and guest satisfaction.
- Assist in group reservations, event blocks, and VIP guest arrangements to support the sales and events teams.
Reservations Assistant
Associated Students of San Diego State University
12.2024 - Current
- Manage and finalize reservations for meetings and events within the university.
- Coordinate event logistics, ensuring seamless execution of bookings.
- Communicate with clients to provide excellent customer service, and address reservation needs.
- Assist with event setup and breakdown, ensuring smooth operations.
Event Coordinator Assistant
San Diego Padres
04.2025 - 09.2025
- Assisted with the setup, execution, and breakdown of various events at Petco Park, including the Padres' home games, concerts, community events, and other special events, both on and offsite.
- Communicated effectively with team members to ensure smooth operations during events.
- Supported event planners in executing detailed event schedules and programs.
- Engaged in sales tactics to sell theme game days.
Sales Coordinator
Black Book Bikini
12.2023 - 08.2024
- Assisted customers in selecting retail items that met their needs and expectations
- Provided excellent customer service and maintained an organized store layout
- Increased sales by implementing effective upselling techniques and product recommendations
Education
Bachelor of Science - Hospitality & Tourism Management
San Diego State University
San Diego, CA12-2026
High School Diploma -
San Dieguito High School Academy
Encinitas, CA06-2023
Skills
- Event Planning & Coordination
- Customer Service & Guest Relations
- Reservations & Scheduling Software
- Time Management & Multitasking
- Team Collaboration & Leadership
- High-End Hospitality & Fine Dining
- Cash Handling & POS Systems
- Attention to Detail & Organization
Timeline
Front Desk Agent
Sheraton Hotel & Resorts Mission Valley
10.2025 - Current
Event Coordinator Assistant
San Diego Padres
04.2025 - 09.2025
Reservations Assistant
Associated Students of San Diego State University
12.2024 - Current
Sales Coordinator
Black Book Bikini
12.2023 - 08.2024
High School Diploma -
San Dieguito High School Academy
Bachelor of Science - Hospitality & Tourism Management
San Diego State University