Hannah Auton
Pikeville,KY
Summary
I have a little over a year of retail experience working at McKenzie's Hallmark in Pikeville, Kentucky. During my time here, I gained knowledge in POS systems, organizing and stocking merchandise, displaying merchandise in a way that will optimize visual appeal, and how to properly communicate with customers in order to optimize customer satisfaction with merchandise and overall in store experience. I am hard working, motivated, and dedicated to the areas of work I choose to commit myself.
Overview
1
1
year of professional experience
Work History
Sales Associate
Mckenzie's Hallmark
Pikeville, KY
03.2018 - 07.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Assisted customers by answering questions and fulfilling requests.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained clean sales floor and straightened and faced merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed promotional in-store signage and displays.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
Education
University Of Kentucky
Lexington, KYAssociate of Arts -
Big Sandy Community And Technical College
Pikeville, KY05.2019
High School Diploma -
Pikeville High School
Pikeville, KY05.2017
Skills
- Stocking and Replenishing
- Sales
- Point of Sale Knowledge
- Customer Service
- Cash register operation
- Problem-solving skills
- Cash Handling
Timeline
Sales Associate
Mckenzie's Hallmark
03.2018 - 07.2019
University Of Kentucky
Associate of Arts -
Big Sandy Community And Technical College
High School Diploma -
Pikeville High School
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