Hannah Baker
Kansas City,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Soft Glow Studio
Owner/ Makeup Artist
Kansas City, Missouri
05.2022 - Current
- Developed targeted marketing strategies that enhanced brand visibility and attracted new customers.
- Oversee all inventory management and ensure optimal stock levels at all times.
- Train new employees on operational procedures and company policies consistently.
- Maintained strong relationships with existing clients through personalized and attentive customer service.
- Manage daily operations of business, including hiring and training staff.
- Educated clients on skincare and makeup application techniques to improve their overall experience and satisfaction.
- Provided makeup services for weddings, photoshoots, commercial work and other special events.
Posh KC
Manager/ Lead Makeup Artist
Kansas City, Missouri
02.2016 - 05.2022
- Collaborated with diverse group of coworkers to achieve shared goals and resolve product and service issues.
- Enhanced customer satisfaction by effectively resolving issues with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided makeup services for weddings, shoots and other special events.
- Managed appointment scheduling by booking, canceling, and rescheduling client visits efficiently.
- Established strong client relationships through attentive customer service.
Record Bar
Bartender
Kansas City, Missouri
05.2015 - 02.2018
- Enhanced customer satisfaction through effective problem resolution and friendly service.
- Organized and prioritized tasks to meet service goals efficiently.
- Mixed cocktails and beverages according to menu specifications.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in inventory management and stock rotation for bar supplies.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Built strong working relationships with coworkers through clear and effective communication.
MO Brew
Bartender
Kansas City, Missouri
01.2013 - 06.2014
- Crafted cocktails and beverages aligned with menu specifications, enhancing customer experience.
- Provided exceptional customer service in a fast-paced environment.
- Greeted customers and provided excellent customer service.
- Executed daily tasks with precision and attention to detail, ensuring smooth bar operations.
- Upheld cleanliness and organization of bar area, contributing to a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
Education
GED -
Home Schooled
Middle Through High01-2010
Skills
- Makeup application
- Marketing strategy
- Client education
- Customer relationship management
- Employee training
- Inventory management
Timeline
Soft Glow Studio
Owner/ Makeup Artist
05.2022 - Current
Posh KC
Manager/ Lead Makeup Artist
02.2016 - 05.2022
Record Bar
Bartender
05.2015 - 02.2018
MO Brew
Bartender
01.2013 - 06.2014
GED -
Home Schooled