Summary
Overview
Work History
Education
Skills
Timeline
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Hannah baldinger

Buckley

Summary

Dynamic professional with a strong background in customer service and healthcare. At JK Whispers Cafe, I enhanced team productivity through efficient workflow strategies while delivering exceptional service. Skilled in relationship management and medication administration, I excel in multitasking and collaborating with teams to improve patient care and client satisfaction.

Overview

11
11
years of professional experience

Work History

Waitress

JK Whispers Cafe
Buckley, MI
06.2015 - Current
  • Delivered exceptional customer service in fast-paced environment.
  • Managed order accuracy and timely delivery of food and beverages.
  • Trained new staff on cafe protocols and service standards.
  • Implemented efficient workflow strategies to enhance team productivity.

Access Navigator

Addiction Treatment Services
Traverse City, MI
04.2024 - 01.2026
  • Facilitated patient navigation through treatment options and resources.
  • Collaborated with multidisciplinary teams to develop individualized recovery plans.
  • Assisted clients in overcoming barriers to treatment access and completion.
  • Educated patients on addiction recovery processes and available support services.

Med Tech

Bay Ridge Assisted Living
Traverse City, MI
10.2019 - 01.2024
  • Administered medications and treatments according to established protocols and resident care plans.
  • Conducted routine health assessments, documenting vital signs and changes in resident conditions.
  • Assisted in developing individualized care plans based on residents' medical histories and needs.
  • Collaborated with healthcare teams to enhance patient care and improve service delivery.

Education

High School Diploma -

Buckley Community Schools
Buckley, MI

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Payment processing
  • Menu recommendations
  • Active listening
  • Time management
  • Table bussing
  • Tableside service
  • Relationship management

Timeline

Access Navigator

Addiction Treatment Services
04.2024 - 01.2026

Med Tech

Bay Ridge Assisted Living
10.2019 - 01.2024

Waitress

JK Whispers Cafe
06.2015 - Current

High School Diploma -

Buckley Community Schools