Hannah Baldwin
Mocksville,NC
Summary
Dedicated Automotive Technician with a strong work ethic and resilience, honed at Parrish Tire. Expert in diagnosing mechanical issues and performing maintenance, while training new technicians. Proven ability to enhance customer satisfaction and operational efficiency as a Parts Professional at O’Reilly, consistently going the extra mile to ensure quality service. I am a NC inspector and TIA certified. I scored top 3 in my class for Automotive I. I also have experience in culinary and scored top of my class while earning a Manager ServSafe Certificate.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Automotive Technician
Parrish Tire
2025 - Current
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various vehicle makes and models.
- Assisted in tire installation, balancing, and alignment processes to enhance vehicle performance.
- Collaborated with team members to ensure timely completion of repair orders and services.
- Maintained cleanliness and organization of the work area to promote safety standards.
- Trained new technicians on best practices for equipment use and safety protocols.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Licensed NC inspector
- Brakes, suspension, engine work, etc.
Parts Professional
O’Reilly
Mocksville, NC
2024 - Current
- Assisted customers in identifying and locating necessary parts and accessories.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Maintained inventory levels by restocking shelves and organizing storage areas effectively.
- Provided technical assistance, guiding customers on product features and compatibility.
- Collaborated with team members to enhance customer service quality and operational efficiency.
- Trained new staff on store procedures, safety protocols, and customer service practices.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Enhanced inventory management by conducting regular audits and maintaining accurate records of stock levels.
- Utilized computer-based inventory systems effectively, inputting data accurately and generating detailed reports as needed for management review.
Education
High School Diploma -
Davie County Highschool
Mocksville, NC06.2025
Skills
Strong work ethic
Resilience
Willingness to learn
Always going the extra mile
Loyalty
Certification
-Manager ServSafe
-TIA Certified
-NC Inspector license
Timeline
Automotive Technician
Parrish Tire
2025 - Current
Parts Professional
O’Reilly
2024 - Current
High School Diploma -
Davie County Highschool