Summary
Overview
Work History
Education
Leadership Experience
References
Timeline
Generic

Hannah Berry

Fresno,California

Summary

Friendly Bartender with exceptional customer service and multi-tasking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

9
9
years of professional experience

Work History

Lifeguard

City of Fresno
05.2015 - 07.2015
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Responded to emergency situations in a timely, efficient manner.

Store Associate

In-N-Out
01.2016 - 06.2016
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Sales Associate

Box Lunch
01.2018 - 08.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Bartender and Food Runner

Heirloom
01.2019 - 01.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Retained knowledge of current menu items, ingredients, and preparation methods

Bartender

Crow and Wolf
01.2022 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Engaged with customers and created meaningful connections with regulars
  • Checked identification of customers to ensure that they are of legal drinking age

Lead Bartender

The Third Place
01.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Responsible for the taproom with bar manager is away
  • Delegated tasks to employees to ensure business ran smoothly

Bartender

Goldstein's Mortuary and Delicatessen
01.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Restocked and changed kegs when needed
  • Properly cleaned and sanitized beer lines every week
  • Maintained friendly relationships with regulars and learned specific orders for certain people

Education

Bachelor of Arts - Theatre Arts, Acting Emphasis

California State University, Fresno
5241 N Maple Ave, Fresno, CA 93740
05.2024

Clovis North High School
Clovis, California
01.2017

Leadership Experience

  • 2013-2017, Mock Trial, Clovis, California
  • 2013-2017, Theatre, Clovis, California
  • 2017-2024, California State University, Fresno Theatre

References

  • Benjamin Naples, Manager, Goldsteins, 1279 N Wishon Ave, Fresno, California, 93728, (559) 917-6490
  • Tim Red, Manager, Crow and Wolf, 526 Spruce Ave, Clovis, California, 93611, (559) 474-1734

Timeline

Lead Bartender

The Third Place
01.2024 - Current

Bartender

Crow and Wolf
01.2022 - 01.2023

Bartender

Goldstein's Mortuary and Delicatessen
01.2020 - Current

Bartender and Food Runner

Heirloom
01.2019 - 01.2022

Sales Associate

Box Lunch
01.2018 - 08.2018

Store Associate

In-N-Out
01.2016 - 06.2016

Lifeguard

City of Fresno
05.2015 - 07.2015

Bachelor of Arts - Theatre Arts, Acting Emphasis

California State University, Fresno

Clovis North High School

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