Hannah Best
Bayville
Summary
Proven multitasker and customer service expert, I excelled at Mix Lounge & Food Bar by efficiently managing high-volume events and maintaining financial accuracy. My professional demeanor and ability to handle difficult customers fostered a welcoming atmosphere, significantly contributing to repeat business. Adept at both team collaboration and individual responsibility, I consistently ensured operational excellence.
Overview
9
9
years of professional experience
Work History
Bartender
Mix Lounge & Food Bar
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Mjs Bar & Grill
01.2020 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Red Rock Tap & Grill
05.2017 - 11.2020
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Sales Associate
MAC Cosmetics
05.2016 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Skin Specialist - Esthetician
Innovate Salon Academy
Brick, NJ08.2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Handling difficult customers
- Professional appearance
Timeline
Bartender
Mix Lounge & Food Bar
05.2024 - Current
Server
Mjs Bar & Grill
01.2020 - 04.2023
Server
Red Rock Tap & Grill
05.2017 - 11.2020
Sales Associate
MAC Cosmetics
05.2016 - 10.2017
Skin Specialist - Esthetician
Innovate Salon Academy
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