Hannah Bills
Carrollton,GA
Summary
Energetic waitress with several years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing several tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Overview
4
4
years of professional experience
Work History
Waitress
Ruby Tuesday
Carrollton, GA
07.2024 - Current
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Waitress
Suttons American Grill
Carrollton, GA
08.2021 - 07.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
Restaurant Busser
Southern Lady Restaurant
Bowdon, GA
06.2020 - 06.2021
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Provided assistance to other employees when needed during peak business hours.
- Ensured that all areas were properly sanitized at the end of each shift.
Education
BBA - Accounting
University of West Georgia
Carrollton, GA12-2025
High School Diploma -
Bowdon High School
Bowdon, GA05-2021
Skills
- Customer Service
- Cash Handling
- Team Collaboration
- Relationship Management
- Complex Problem-Solving
- Sales Techniques
- Complaint resolution
Accomplishments
- National Honors Society (High School Honor Graduate)
Timeline
Waitress
Ruby Tuesday
07.2024 - Current
Waitress
Suttons American Grill
08.2021 - 07.2024
Restaurant Busser
Southern Lady Restaurant
06.2020 - 06.2021
BBA - Accounting
University of West Georgia
High School Diploma -
Bowdon High School
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