Hannah Blair
Pflugerville,TX
Summary
Motivated and ambitious representative of many businesses with a proven history of exceeding goals and achieving high satisfaction to guests and participants.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Server
Brinker International Corp, Chili's Grill & Bar Restaurant
Pflugerville, TX
04.2022 - Current
- Responsible for providing guests with a positive and uplifting dining experience, therefore bringing back regular, valued guests
- Proven history of excellent customer reviews regarding their overall dining experiences
- Accountable for training new team members by providing skills needed to excel in their position(s)
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bartender
The Golf Club, Star Ranch
Hutto, TX
07.2021 - 04.2022
- Operated for clubhouse, weddings, tournaments, and other events held at the course
- Beverage cart attendant for golfers on course; sold beer, snacks, & make mixed drinks in a timely fashion while holding good conversations
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Bartender
Forest Creek Golf Club
Round Rock, TX
10.2020 - 07.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Chili's
Pflugerville, TX
05.2020 - 11.2020
- Responsible for greeting guests with a positive attitude and providing excellent service
- Received positive feedback from management and guests on my efficient and friendly service for bringing back many valued guests
- Started in To-Go, later promoted to serving
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Front Gate Sales
Typhoon Texas Austin
Pflugerville, TX
05.2019 - 08.2019
- Responsible for cash-handling, selling tickets, and promoting/processing season passes to guests in order to provide an overall great experience
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Smoothie Maker/Cashier
Smoothie King
Pflugerville, TX
04.2018 - 02.2019
- Position consisted of prepping food, making smoothies, maintaining cleanliness, operating POS, restocking products, and providing guests with great service
- Promoted to night shift lead on weekdays and morning shift lead on weekends
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate's degree - Pre Medicine
Temple Junior College
Temple, TXHigh school diploma - General Studies
Hendrickson High School
Pflugerville, TX06.2019
Skills
- Certifications and Licenses
- TABC Certified
- Assessments
- Customer Focus & Orientation — Highly Proficient
- Responding to customer situations with sensitivity
- Menu Memorization and Presentation
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
Certification
Cashiering (4 years)
Food Service (3 years)
Cleaning Experience (3 years)
Cash Handling (4 years)
Shift Management (1 year)
POS (3 years)
Food Safety (3 years)
Food Preparation (Less than 1 year)
Serving Experience (Less than 1 year)
Restaurant Experience (Less than 1 year)
Bartending (1 year)
Banquet Experience (1 year)
Guest Services (1 year)
Additional Information
- Authorized to work in the US for any employer
Timeline
Bartender/Server
Brinker International Corp, Chili's Grill & Bar Restaurant
04.2022 - Current
Bartender
The Golf Club, Star Ranch
07.2021 - 04.2022
Bartender
Forest Creek Golf Club
10.2020 - 07.2021
Bartender
Chili's
05.2020 - 11.2020
Front Gate Sales
Typhoon Texas Austin
05.2019 - 08.2019
Smoothie Maker/Cashier
Smoothie King
04.2018 - 02.2019
Associate's degree - Pre Medicine
Temple Junior College
High school diploma - General Studies
Hendrickson High School
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