Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANNAH BOBO

Dallas,US

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hard working and always open to learning new skills in the work environment.

Overview

7
7
years of professional experience

Work History

Phone Sales Associate

Petland
Kennesaw, GA
10.2023 - Current
  • answered incoming calls for 3 store locations
  • handled 208 outgoing phone calls per day to address customers inquiries and concerns
  • booked appointments for customers to come in store, put information into google sheets
  • developed strong relationships with existing customers through regular contact
  • Resolved customer complaints by escalating calls to proper department
  • Performed outbound follow-up calls with customers to ensure satisfaction with their purchase experience

Sales Associate

Petland
Kennesaw, GA
10.2022 - 10.2023
  • Engaged with customers to build value and gain loyalty
  • Gave the information and background of the puppies to the customers
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • operated cash register and POS to handle purchases for customers
  • provided accurate information about products, prices and availability both in person and over the phone
  • answered incoming calls and assisted customers with interests or questions they had
  • handled 32 outgoing calls a day
  • booked appointments

Server

Wahlburgers
Atlanta, GA
01.2022 - 10.2022
  • Working in a fast-paced environment
  • Created warm relationships with regular customers
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset tables to keep dining room and work areas clean
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Hooters
Hiram, GA
05.2021 - 01.2022
  • Engaging in conversations with customers
  • Very attentive
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Answered customers' questions, recommended items, and recorded order information.

Server/togo/expo

Rodney's Bbq & Catering
Dallas, GA
02.2017 - 05.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

East Paulding High School
05.2020

Some College (No Degree) - Radiography

Chattahoochee Technical College
Marietta, GA

General Studies

Georgia Highlands College
Rome, GA

Skills

  • Cash handling
  • Relationship building
  • Problem-solving skills
  • Cash register operation
  • Adapt to diverse groups
  • Fast learner
  • Excel
  • Word
  • Customer service
  • Sales
  • Cleaning and organization
  • Positive and professional
  • Team member support
  • Guest engagement

Timeline

Phone Sales Associate

Petland
10.2023 - Current

Sales Associate

Petland
10.2022 - 10.2023

Server

Wahlburgers
01.2022 - 10.2022

Server

Hooters
05.2021 - 01.2022

Server/togo/expo

Rodney's Bbq & Catering
02.2017 - 05.2021

High School Diploma -

East Paulding High School

Some College (No Degree) - Radiography

Chattahoochee Technical College

General Studies

Georgia Highlands College

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HANNAH BOBO