Isabel DeLaTorre
Dallas,TX
Summary
Dynamic professional with proven ability to adapt quickly, demonstrated at Rex Staffing Agency. Excelled in data accuracy and team collaboration, enhancing operational efficiency. Proven problem-solving abilities and meticulous organization skills excelled in inventory management and cycle counting. Adept at customer service and multitasking, ensuring positive client experiences and streamlined processes.
Overview
9
9
years of professional experience
Work History
Cell Phone Material Processing
Rex Staffing Agency
Irving, TX
10.2025 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Entered and maintained accurate data into database systems, ensuring high levels of detail and clarity.
- Followed established procedures to enter and process data correctly.
Merchandiser/Inventory Cycle Counter
O’Reilly Auto Parts
Dallas, TX
03.2021 - 07.2025
- Collaborated with store management to develop promotional strategies for high-demand products.
- Trained new team members on merchandising standards and effective product placement techniques.
- Resolved conflicts and complaints through effective communication, improving store atmosphere.
- Managed and maintained accurate records of all incoming and out going inventory.
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse.
- Worked closely with suppliers to resolve any issues related to incorrect or damaged shipments.
Seasonal Retail Associate
Lowes Home Improvement
Dallas, TX
09.2020 - 03.2021
- Assisted customers with product selection and provided recommendations based on needs
- Maintained organized sales floor to enhance customer experience and accessibility
- Operated point-of-sale system accurately for transactions and returns
- Trained new associates on store policies, procedures, and customer service techniques
Seasonal Call Center Representative
NYC311
Dallas, TX
05.2020 - 09.2020
- Collaborated with team members to improve response times and enhance customer satisfaction ratings.
- Collaborated with departments to resolve complex issues and streamline service processes.
- Managed service requests efficiently through multiple communication channels, enhancing customer satisfaction.
- Responded to customer inquiries regarding city services, ensuring accurate information delivery.
- Trained new representatives on systems and protocols, improving team performance and knowledge retention.
Seasonal Receptionist
AAASap Tax
Dallas, TX
12.2019 - 05.2020
- Managed front desk operations, ensuring efficient check-in and appointment scheduling.
- Coordinated communication between clients and tax professionals to streamline service delivery.
- Implemented filing system improvements for enhanced document retrieval and organization.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Merchandiser/Customer Service Cashier
O’Reilly Auto Parts
Dallas, TX
08.2017 - 09.2019
- Create and maintain the visual presentation of the sales floor
- Stock merchandise according to planograms
- Handling and receiving freight, maintaining inventory through cycle counts.
- Assisted customers with inquiries and resolved issues promptly to ensure satisfaction.
- Maintained accurate cash drawer balances through regular reconciliation practices.
Education
Moises E. Molina High School
DallasSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Organizational skills
- 10-key data entry
Timeline
Cell Phone Material Processing
Rex Staffing Agency
10.2025 - Current
Merchandiser/Inventory Cycle Counter
O’Reilly Auto Parts
03.2021 - 07.2025
Seasonal Retail Associate
Lowes Home Improvement
09.2020 - 03.2021
Seasonal Call Center Representative
NYC311
05.2020 - 09.2020
Seasonal Receptionist
AAASap Tax
12.2019 - 05.2020
Merchandiser/Customer Service Cashier
O’Reilly Auto Parts
08.2017 - 09.2019
Moises E. Molina High School