Transportation professional with extensive experience in managing delivery operations. Demonstrates strong organizational skills and proactive approach to customer relations and project management. Recognized for analytical thinking and exceptional work ethic, contributing to operational efficiency and client satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Transportation Coordinator
Walmart Distribution Center 6829
Hurricane, UT
01.2024 - Current
Coordinated transportation operations for 132-134 drivers, ensuring timely delivery performance.
Managed over 20 daily loads while optimizing operational efficiency.
Monitored transportation schedules and dispatch activities to meet customer service expectations.
Resolved scheduling and transportation issues in a fast-paced logistics environment.
Communicated with drivers, operations teams, and leadership to facilitate workflow efficiency.
Supported compliance with operational standards and workplace safety regulations.
Utilized transportation systems and reporting tools to enhance decision-making.
Assisted in planning activities and workload management to achieve departmental goals.
Front Desk Receptionist
Utah Tech University Housing and Resident Life
St George, UT
01.2023 - 09.2025
Provided outstanding customer service while effectively multitasking in a dynamic environment.
Assisted more than 500 students with housing-related questions and personalized services.
Oversaw housing record management and ensured timely mail distribution.
Trained new receptionist on systems and policies to ensure smooth onboarding.
Greeted residents and visitors with a friendly and professional demeanor.
Managed incoming calls and directed inquiries to appropriate staff members.
Maintained accurate records of resident check-ins and check-outs daily.
Assisted residents with housing applications and provided information on policies.
Coordinated maintenance requests and communicated needs to the facilities team.
Processed mail and packages, ensuring timely delivery to residents' mailboxes.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Carnival Worker
Code Red
08.2022 - 08.2023
Facilitated engaging games and activities for over 100 students, fostering interactive learning.
Coordinated diverse events that increased student participation and engagement.
Designed creative strategies for effective management of large groups, facilitating smoother interactions.
Collected feedback from students to tailor future activities, ensuring relevance and interest.
Summer Cleaner
Utah Tech University Housing and Resident life
St George, UT
05.2023 - 07.2023
Ensured apartment readiness across multiple residential units for seamless tenant transitions.
Coordinated workloads to consistently meet deadlines in fast-paced team environment.
Maintained cleanliness of residential facilities for student housing at state university.
Operated cleaning equipment to ensure thorough sanitation of common areas.
Collaborated with team members to complete daily cleaning schedules efficiently.
Education
Associates of Science -
Utah Tech University
St George, UT
12-2024
Skills
Transportation coordination
Load management
Fleet operations
Logistics strategy
Customer service
Process Improvement
Management
Time management
Work under pressure
Organization
Problem solving
Teamwork collaboration
Volunteer Experience
Carnival Worker, 08/22, 08/23, Code Red, UTSA- UTU, Arranged, helped over 100 different students with games and activities
Certification
Influencing, Collaboration and Decision Making - Starweaver
Leadership - University of Illinois Urbana-Champaign