Leonard Frank III
Crowley,TX
Summary
Dedicated professional with demonstrated skills and experience in working in challenging environments to provide resolutions and results. Willing to learn and take on tasks that will help the team and business succeed.
Overview
1
1
Certification
7
7
years of post-secondary education
17
17
years of professional experience
Work History
Transportation Coordinator
Remarketing Solutions
Arlington, TX
05.2019 - Current
- Coordinate and ensure the proper and effective transportation of repo and lease vehicles from repo agent lots and dealerships to their respective auctions in a timely manner
- Facilitated vehicle transportation by triggering transport requests for online vehicles via RSS, ensuring timely processing and coordination.
- Oversaw management of assigned asset transport schedules, ensuring adherence to timelines and effective logistical coordination.
- -Managed communication through emails regarding vehicle transport holds communicating to place/remove transport holds on vehicles
- -Addressed and resolved all auction-specific emails all other emails specific to my auctions
- Work ETA Reports for each assigned auction
- -Follow up on each vehicle with repo agent/dealership to verify status and establish vehicle is ready to be transported to the auction
- Approved key fees for key cutting.
- -Provide grounding information to dealerships when needed
- -Approve Transport Fees
- -Have agent/transporter provide ETA of each vehicle to the auction
- -Use various systems (RSS, AIMS, DM, RDN, Adesa, V8, Ameriview) to conduct extensive research and analysis
- -Correspond with various teams and departments
- Created and submitted weekly transportation evaluations for auction review, providing insights to optimize vehicle transport operations.
- Generate Out of Compliance Report to upload to Sharepoint weekly
Clerk II
Remarketing Solutions
Arlington, TX
10.2017 - 05.2019
- Managed Notice of Intent letters across multiple states, ensuring compliance with regulations
- Verified accuracy of amounts, dates, addresses, customer names, and letter states to maintain integrity of correspondence
- Update systems with correct dates to ensure vehicle is properly sold at auction after expiration date
- Reviewed accounts affected by litigation or bankruptcy holds to ensure compliance with regulations.
- Process returned mail, properly update in systems
- Create trackers for various projects
Legal Account Rep
Vendor Relations
Arlington, TX
10.2014 - 10.2017
- Communicate/correspond with vendors, attorneys through emails/phone
- Managed various accounts by updating, researching, providing document support, routing, and determining statuses for vendors and attorneys.
- Processing remittance payments/invoices
- Below blanket settlement approvals
- Monitoring direct pays
- Developed tracking systems to monitor project progress
- Various projects (Team and solo)
- Generated reports detailing account status for openings and closings
- Managed documentation for probate and deceased accounts
- Programs: Microsoft Excel, Ameriview, Markview, Artiva, As400, AutoIMS, VLinq, Recovery Database Network (RDN)
Member Services Specialist
Life Time Fitness
Mansfield, TX
04.2012 - 04.2014
- Checked in members/guests and resolved member-related issues, ensuring accurate account balances and satisfaction
- Ensure quality customer experience
- Keep members informed of everything going on in club (guest policies, pool hours, group classes, childcare hours)
- Captured member photos for temporary identification cards.
- Change credit/debit card information on accounts
- Highlighted new products and events to enhance member engagement.
- Take pictures, make temporary cards
- Ensured quality customer experience by addressing inquiries and providing timely information on club offerings
Ultimate Hoops Coordinator
Life Time Fitness
Mansfield, TX
07.2012 - 01.2015
- Organize teams and schedules
- Verified participant registrations for events, keep track of payments
- Increased league visibility through promotional efforts by creating flyers, talking to pick up ball players, Facebook, tournaments
- Oversaw statisticians for precise game statistics, scorekeepers, referees
- Photographed league events for promotion, write articles on Ultimate Hoops website
- Coordinated games to deliver seamless experiences for players and spectators
Exercise Physiologist
Texas Health Huguley Hospital
Burleson, TX
10.2009 - 01.2012
- Performed hearing assessments to evaluate auditory function and guide treatment plans
- Conduct pulmonary function tests to assess lung capacity and health.
- Assess flexibility through targeted stretching exercises.
- Test endurance to monitor cardiovascular health and fitness levels.
- Administered stress tests using Bruce Protocol to assess cardiovascular fitness and monitor patient responses
- Urinalysis and blood work
- Provided exercise and nutrition counseling to support patient health goals and enhance overall well-being
- Conduct hearing assessments
- Transport equipment during out of town testing
Education
BS - Kinesiology/Exercise Science
University of Texas at Arlington
08.2002 - 12.2009
Skills
- Transportation coordination
- Vehicle logistics
- Auction routing
- ETA tracking
- RSS system
- Routing plans
- Shipping documentation
- Delivery issues resolution
- Logistics functions
- Fleet management
- Transportation analysis
- Compliance reporting
- Regulatory compliance
- Data analysis
- SharePoint reporting
- Report generation
- Document management
- Vendor coordination
- Time management
- Schedule management
- Route planning
- Load optimization
- Cross team communication
- Problem solving
- Conflict resolution
- Detail orientation
- Industry regulations
- Shipping and receiving
- Transportation initiatives
- Vehicle maintenance
- Load optimization
Certification
- Bachelors Degree in Exercise Science
- First Aid/CPR Certified
- BLS and Cardiac Arrhythmias
- ACLS certified
Timeline
Transportation Coordinator
Remarketing Solutions
05.2019 - Current
Clerk II
Remarketing Solutions
10.2017 - 05.2019
Legal Account Rep
Vendor Relations
10.2014 - 10.2017
Ultimate Hoops Coordinator
Life Time Fitness
07.2012 - 01.2015
Member Services Specialist
Life Time Fitness
04.2012 - 04.2014
Exercise Physiologist
Texas Health Huguley Hospital
10.2009 - 01.2012
BS - Kinesiology/Exercise Science
University of Texas at Arlington
08.2002 - 12.2009