Hannah Brady
Corpus Christi,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Results Companies
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Animal Caretaker
Balboas Pets & More
08.2020 - 08.2021
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Customer Service Cashier
Whatta Burger Drive In
04.2019 - 08.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
W.B. Ray
Corpus Christi, TX05.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Call center experience
- Microsoft Excel
- Client Relations
- Call Center Operations
- Microsoft Outlook
Timeline
Customer Service Representative
Results Companies
10.2022 - Current
Animal Caretaker
Balboas Pets & More
08.2020 - 08.2021
Customer Service Cashier
Whatta Burger Drive In
04.2019 - 08.2020
High School Diploma -
W.B. Ray
Similar Profiles
Dewarren SandersDewarren Sanders
Medicare Benefits Consultant at Results CompaniesMedicare Benefits Consultant at Results Companies
Aqua LeeAqua Lee
Provider Services Representative at Results CompaniesProvider Services Representative at Results Companies
LATISHA WALKERLATISHA WALKER
Health Insurance Advisor at Results CompaniesHealth Insurance Advisor at Results Companies
Nichole McClureNichole McClure
Call Center Associate at Results CompaniesCall Center Associate at Results Companies
Daniel GarzaDaniel Garza
Restaurant Cook at Bill Millers BBQRestaurant Cook at Bill Millers BBQ