Hannah Brannon
PANAMACITY,FL
Summary
Detail-oriented office administrator with a focus on customer service. Proven ability to manage daily operations and maintain professional correspondence, ensuring seamless communication and high levels of client satisfaction.
Overview
8
8
years of professional experience
Work History
Office Administrator
Arrow Pest Service
Panama City, Florida
02.2025 - Current
- Managed scheduling and coordination of pest control appointments for clients.
- Maintained accurate records of service requests and customer interactions.
- Assisted in the preparation of service reports and documentation for technicians.
- Answered incoming calls in a professional manner and directed callers to appropriate personnel or department.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
Office Administrator
Elite Aire LLC
Willow Springs, Missouri
06.2018 - 12.2020
- Coordinated and managed daily administrative operations of the office.
- Managed office correspondence and maintained communication between clients and technicians.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and filed important documents, ensuring easy access for staff members.
- Assisted in maintaining inventory of office supplies and HVAC equipment.
- Supported the team by preparing reports on service calls and customer feedback.
Education
Home Education
Willow Springs, MOSkills
- Scheduling management
- Document preparation
- Customer service
- Quick learning
- Inbound phone call handling
Timeline
Office Administrator
Arrow Pest Service
02.2025 - Current
Office Administrator
Elite Aire LLC
06.2018 - 12.2020
Home Education