Adept Mortgage Banker with a proven track record at BMO, I excel in loan structuring and possess outstanding leadership skills. Successfully exceeded sales goals through expert knowledge in mortgage lending and exceptional client relationships. Recognized for enhancing team efficiency and surpassing monthly targets at Washington Mutual, showcasing my commitment to regulatory compliance and teamwork.
Hi, I’m
Hannah Buan
Buffalo Grove,IL
Summary
Overview
25
years of professional experience
Work History
BMO
Mortgage Banker
04.2001 - 12.2023
Job overview
- Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
- Participated in ongoing training programs to stay up-to-date on industry developments and enhance professional growth.
- Proactively identified opportunities for cross-selling additional products or services to existing clients.
- Reviewed loan agreements to ensure they were complete and accurate before closing transactions.
- Maintained a high level of product knowledge, staying current with industry trends and regulations.
- Exceeded sales goals consistently by developing strong relationships with clients
- Explained different types of loans pertaining to client situations.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Proactively identified solutions for customers experiencing credit issues.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
Washington Mutual Bank
Mortgage Processor
02.1999 - 03.2001
Job overview
- Maintained compliance with industry regulations through vigilant adherence to guidelines and ongoing training.
- Set up and completed loan submission packages.
- Reduced loan application processing time by diligently reviewing and verifying applicant information.
- Enhanced team efficiency, providing guidance and support for new Mortgage Processors during their onboarding process.
- Enhanced customer experience by proactively addressing potential issues during the application process, resulting in increased client satisfaction and referrals.
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
- Ensured accuracy of loan documentation, meticulously cross-checking figures and calculations before submission for approval.
- Contributed to the team's success in exceeding monthly loan processing targets through diligent work ethic and efficient task management.
Education
St Jude College of NursingManila, Philippines
Bachelor Of Science In Nursing from Nursing
05.1995
University Overview
Skills
- Goal-Oriented
- Teamwork and Collaboration
- Customer Service
- Leadership skills
- Multitasking
- Excellent Communication
- Organizational Skills
- Effective Communication
- Microsoft Office
- Oral and Written Comprehension
- Team building
- Analytical and Critical Thinking
Timeline
Mortgage Banker
BMO
04.2001 - 12.2023
Mortgage Processor
Washington Mutual Bank
02.1999 - 03.2001
St Jude College of Nursing
Bachelor Of Science In Nursing from Nursing
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