Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Hannah Burke

Pittsfield,MA

Summary

Reliable Sales Associate with strengths in inventory management, training, and customer service. Friendly, knowledgeable, and hard-working team player. Excellent customer service skills and have made bonds with repeat customers. Worked on checking stock and pushing out what needs to be put onto the sales floor. Has worked with handling and making prices for items as well as marking down items that have been on the sales floor for an extended period of time. Handled money as a cashier and worked with customers while applying for credit cards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

TJX Companies
Lenox, MA
08.2022 - 01.2025
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Adhered to company initiatives and achieved established goals.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Worked with fellow sales team members to achieve group targets.
  • Processed credit card transactions quickly and securely.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

Eastern Connecticut State University
Willimantic, CT
05-2028

Skills

  • Multi-tasking strength
  • Task prioritization
  • Sales expertise
  • Problem-solving skills
  • Client service
  • POS system operation
  • Friendly and outgoing
  • Hospitality and accommodation
  • Customer service

Affiliations

  • Taconic Track and Field varsity sprinters team
  • Captain for the Taconic Girls varsity soccer team
  • Link Crew Leader
  • Yearbook club

Accomplishments

  • Deans List
  • Berkshire Health Systems Scholarship
  • Elks Club Scholarship
  • IBEW Local 2324 Scholarship
  • 1889 Scholars Award
  • Conrad Bernier Scholarship

Certification

  • OSHA Certification
  • Mandated Reporter Certification

Timeline

Sales Associate

TJX Companies
08.2022 - 01.2025

High School Diploma -

Eastern Connecticut State University

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Hannah Burke