Hannah Buttes
Fountain,CO
Summary
Dedicated and empathetic medical assistant offering 6 years in direct patient care and medical office experience. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Equipped with administrative and customer service expertise to help keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Experience balancing problematic administrative and clinical duties. Compassionate and respectful collaborator committed to obtaining highest level of patient satisfaction and recognized for delivering high-quality healthcare and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
UCHealth- Plastics and Reconstructive surgery
Colorado Springs, CO
01.2023 - Current
- Measured vital signs and took medical histories to prepare patients for examination
- Preformed tissue expander fills using saline and IV set up for patients who have underwent a mastectomy
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient inquiries and scheduled consultations for plastic surgery procedures.
- Assessed patient medical histories to determine eligibility for plastic surgery procedures.
- Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
- Conducted inventory of supplies on a regular basis.
- Adhered strictly to safety protocols established by the hospital or clinic.
- Ensured that consent forms were signed properly prior to any procedure being performed.
- Sanitized and maintained surgical instruments and equipment to minimize infection risks.
Medical Assistant, Lead
Denver Health Hospital and Authority
Denver, CO
05.2021 - 12.2022
- Supervised, trained and coached team of medical assistants.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- prepare ages 12+ Pfizer vaccine, ages 5-11 Pfizer vaccine, Moderna and Janssen vaccine in accordance with OSHA and CDC
- Vaccine reconstitution Competency
- Record vaccine waste using vaccine waste logs
- Administer COVID-19 vaccine for adult and pediatric patients in accordance with physicians orders.
- Collect and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Protected patients by observing strict HIPAA guidelines.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Assistant
Family Care Medical Center
Denver, CO
11.2017 - 06.2019
- gather health history, vital signs and information about current medical issues.
- Printed and filed examination data records according to HIPAA patient standards.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Generated and sent invoices, reminders and notices to customers and third parties.
Sales Associate
Metro PCS
Aurora, CO
04.2013 - 11.2016
- Recommended merchandise to customers based on needs and preferences.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas
Education
Vocational - Medical Assisting
Pima Medical Institute
Aurora, CO11.2016
High School Diploma -
Gateway High School
Aurora, CO05.2014
Skills
- Lead vaccine management
- Charting expertise
- Epic expertise
- Documentation procedures expert
- HIPAA compliance
- Customer Service
- Certified in Basic Life Support (BLS)
- Phlebotomy
- Listening skills
- Excellent communication skills
- Reliable and punctual
- Team player mentality
- Conflict resolution abilities
- Vaccine reconstitution competency
- Organization
- Proficient in microsoft word, excel and outlook
- Venipuncture and phlebotomy
- First aid
- EKG set up and monitoring
- Vitals
- EMR
- Medical terminology knowledge
- Preparing specimens and samples
- Patient relations
- Wound care
Certification
- Certified Medical Assistant (CMA) - 03/2023
- Basic Life Support Certification - 06/2023
Timeline
Medical Assistant
UCHealth- Plastics and Reconstructive surgery
01.2023 - Current
Medical Assistant, Lead
Denver Health Hospital and Authority
05.2021 - 12.2022
Medical Assistant
Family Care Medical Center
11.2017 - 06.2019
Sales Associate
Metro PCS
04.2013 - 11.2016
Vocational - Medical Assisting
Pima Medical Institute
High School Diploma -
Gateway High School
- Certified Medical Assistant (CMA) - 03/2023
- Basic Life Support Certification - 06/2023
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