Sandra Sanchez
Medical Assistant II
Wilmington,CA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Medical Institute (Multi-specialty)
Los Angeles, CA
01.2018 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates lab results or My Chart messages refill to facilitate treatment.
- Handled general office duties to support administrative staff during peak hours.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Vaccine for Children VFC Coordinator
Medical Assistant
David Y.Shek MD
Anaheim , CA
09.2012 - 12.2017
- SAME EXPERIENCE AS ABOVE
Medical Assistant
Aloha Medical Group
Hawaiian Gardens , CA
09.2010 - 09.2012
- SAME EXPERIENCE AS ABOVE
Education
Certification -
UEI College
Gardena, CA09-2010
High School Diploma -
Harbor Occupational Center
Skills
- Vital Signs Monitoring
- Patient Relation and Education
- Multi-Specialty
- Patient care
- POCT in-house testing
- Vaccine for Children Coordinator (VFC)
- Process Improvement
- HIPPA Compliance
- Phlebotomy
- EKG
- Medical terminology
- Medical administration
- Teamwork
- Professionalism
- Communication skills and attention to detail
- Administer patient care using advanced telemedicine and remote monitoring technologies, including EPIC Software
- Utilize electronic health records (EHR) systems for efficient patient data management
- Conduct virtual patient consultations and follow-ups using secure digital platforms
- Assist in minor surgical procedures with precision, and adherence to safety protocols
- Implement AI-driven tools for patient triage and appointment scheduling
- Mentor junior staff in clinical best practices and technology integration
- Participate in continuous education to stay updated on medical advancements
- Analyze patient data to identify trends and support clinical decision-making
- Facilitate cross-departmental communication to enhance patient care coordination
- Lead quality improvement initiatives to streamline clinical workflows and processes
Languages
English
Professional
Spanish
Professional
Accomplishments
- Audit Recognition
- Employee of the month
- Patient Customer Service
Certification
Medical Assistant Certificate
Phlebotomy Certificate
BLS Certificate
Vaccine for Children Certification
OWN IT Ambassador
Timeline
Medical Assistant
Providence Medical Institute (Multi-specialty)
01.2018 - Current
Medical Assistant
David Y.Shek MD
09.2012 - 12.2017
Medical Assistant
Aloha Medical Group
09.2010 - 09.2012
Medical Assistant Certificate
Phlebotomy Certificate
BLS Certificate
Vaccine for Children Certification
OWN IT Ambassador
Certification -
UEI College
High School Diploma -
Harbor Occupational Center
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