Hannah Cabral
San Diego,CA
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly and attentive services to customer's preferences. Positive and upbeat professional makes customers and guest feel welcomed. Successful in maintaining productivity and calm in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host/Runner/Expo/Take Out Server
Miguel’s Cocina
Coronado, California
05.2021 - Current
- Communicated with servers about new tables, changes in food availability and customer comments.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Took beverage orders and served drinks during peak meal times.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Resolved conflicts between customers when necessary.
- Processed payments from customers using a POS system.
Register/Cashier Team Lead
Wings legends
San Diego, California
05.2021 - 08.2021
- Performed daily opening and closing procedures for the register area.
- Took down orders over the phone or in person.
- Provided excellent customer service.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Castle Park High School
San Diego, California05-2021
Skills
- Server Support
- Team Collaboration
- Menu knowledge
- Customer Service
- Professional Appearance
- Takeout order processing
Timeline
Host/Runner/Expo/Take Out Server
Miguel’s Cocina
05.2021 - Current
Register/Cashier Team Lead
Wings legends
05.2021 - 08.2021
High School Diploma -
Castle Park High School