Hannah Carithers
Algonac,MI
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Works well under pressure and has a great knowledge of baking, customer service, and following directions.
Overview
6
6
years of professional experience
Work History
Server/Food Runner
Marine City Fish Company
Marine City, MI
04.2024 - Current
- Delivered food orders promptly and courteously.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked food before serving it to customers.
- Trained new employees to perform duties.
- Provided excellent customer service to ensure satisfaction.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Office Manager
AApex Pest Control
New Baltimore, MI
05.2023 - 11.2023
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Delegated work to staff, setting priorities and goals.
- Coded and entered daily invoices with in-house accounting software.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Responded to customer inquiries via phone or email in a professional manner.
Barista/Counter Attendant
Sweet Tooth Café
Marine City, MI
06.2022 - 07.2023
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Collected payments and provided accurate change.
- Washed and cleaned the coffee maker, French press, and espresso machine to remove mineral and hard water deposits.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Utilized POS system to receive and process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Head Baker/Server
Cove Café
Fair Haven, MI
06.2022 - 07.2022
- Wrapped items in plastic in preparation for display and to sell to customers.
- Combined ingredients by hand and with electric mixing equipment.
- Created innovative recipes that enhanced the café's product line.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Operated POS terminals to input orders, split bills and calculate totals.
Deckhand
Champion Auto Ferry
Algonac, MI
06.2021 - 05.2022
- Communicated effectively with other vessels via radio transmissions.
- Greeted guests boarding and departing vessels to drive safe transition.
- Built and maintained productive relationships with employees.
- Collected payments and provided accurate change.
- Demonstrated ability to work independently with minimal supervision.
- Calculated and counted change quickly.
Sandwich Artist
SUBWAY®Restaurants
Algonac, MI
08.2019 - 06.2021
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Cleaned tables, chairs, counters, and floors after each shift.
- Organized food preparation stations and regularly replenished supplies.
- Maintained safe food handling practices to prevent germ spread.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Kept customer and food preparation areas clean and well-organized.
Education
Associate of Applied Science - Criminal Justice
Saint Clair Community College
Port Huron08-2022
High School Diploma -
Algonac High School
Algonac, MI06-2021
Skills
- Positive and professional
- Food safety
- Baking
- Taking initiative
- Organization
- Manages time wisely, is reliable, and is punctual
- Great leadership skills
- Great at multitasking
Timeline
Server/Food Runner
Marine City Fish Company
04.2024 - Current
Office Manager
AApex Pest Control
05.2023 - 11.2023
Barista/Counter Attendant
Sweet Tooth Café
06.2022 - 07.2023
Head Baker/Server
Cove Café
06.2022 - 07.2022
Deckhand
Champion Auto Ferry
06.2021 - 05.2022
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 06.2021
Associate of Applied Science - Criminal Justice
Saint Clair Community College
High School Diploma -
Algonac High School
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