Hannah Carpenter
Windsor ,NY
Summary
Reliable and organized professional with experience in hospitality and retail. Skilled in managing guest seating and optimizing table turnover during peak hours. Aiming to leverage strong multitasking abilities to enhance operational flow and guest satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Cracker Barrell Old Country Store
Binghamton, NY
09.2025 - 01.2026
- Greeted and seated guests promptly to enhance dining experience.
- Managed waiting list effectively during peak hours to optimize table turnover.
- Communicated wait times clearly to ensure guest satisfaction and expectations.
- Assisted in coordinating reservations and special requests for large parties.
- Collaborated with servers and kitchen staff to maintain smooth operations during service.
- Maintained cleanliness and organization of host station for efficient workflow.
- Trained new host staff on procedures and customer service standards for consistency.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Store Clerk
Maines Warehouse
Binghamton, NY
06.2025 - 09.2025
- Organized and restocked merchandise to maintain inventory accuracy and availability.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Collaborated with team members to meet store operational goals and deadlines.
- Monitored inventory levels, reporting discrepancies to management for resolution.
- Developed familiarity with store policies and procedures to ensure compliance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
Education
High School Diploma -
Windsor Central Highschool
Windsor, NY06-2026
Skills
- Greeting guests
- Multitasking
- Guest reception
- Stock replenishment
- Cleanliness and hygiene
- Table management
- Cash handling
- Maintaining cleanliness
- Patience and empathy
- Active learning
Certification
- CPR Certification -
Timeline
Restaurant Hostess
Cracker Barrell Old Country Store
09.2025 - 01.2026
Store Clerk
Maines Warehouse
06.2025 - 09.2025
High School Diploma -
Windsor Central Highschool