Hannah Castillo
Missoula Bone and Joint
Missoula,MT
1
Language
8
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Urgent Care Patient Service Coordinator
3 Years 9 Months- Greeted and welcomed patients, gathering personal and insurance information to facilitate prompt provider visits.
- Schedule, reschedule, and confirm appointments for 14 MDs and 18 PA-Cs.
- Gather information to determine the most appropriate course of action for patient treatment.
- Scheduled, rescheduled, and confirmed appointments for 14 MDs and 18 PA-Cs, ensuring optimal patient flow.
- Ensured accurate tracking and documentation of patient payments for financial records.
- Collected patient information to assess and recommend appropriate treatment options.
Front Desk Agent/Night Auditor
3 Years 11 Months- Balanced cash drawer and reconciled shift reports to ensure accurate financial closing at shift's start and end.
- Reconciled Front Desk and Food & Beverage cashier work, preparing the final Daily Operating Report.
- Managed hotel switchboard, efficiently addressing guest requests, coordinating wake-up calls, and responding to emergencies.
- Managed the hotel switchboard, handling guest requests, wake-up calls, and emergencies.
Resident Assistant
9 Months- Facilitated community-building events to enhance resident engagement and foster a supportive living environment.
- Implemented conflict resolution strategies, improving roommate relations and reducing incidents within residence halls.
- Developed orientation programs for new residents, ensuring smooth transitions and familiarization with campus resources.
- Advised residents on academic resources, promoting academic success and personal development initiatives.
Education
Bachelor of Science in Business Administration - Accounting/International Business, Japanese Minor
- Dean's List [Fall 2025 and Spring 2026]
- Relevant Coursework: Auditing & Business Law
Skills
Microsoft Office proficiency
GAAP knowledge
Workflow management
Excellent communication
Multitasking Abilities
Attention to detail
Analytical thinking
Understanding of GAAP and other accounting principles
Notetaking and documentation
Elementary-level understanding of written/oral Japanese
Accurate recordkeeping
Languages
Japanese
Elementary
Timeline
Urgent Care Patient Service Coordinator
Missoula Bone and Joint
11.2022 - CurrentRead More
Resident Assistant
University of Montana
08.2021 - 05.2022Read More
Front Desk Agent/Night Auditor
Hells Canyon Grand Hotel
08.2018 - 07.2022Read More
University of Montana, College of Business
Bachelor of Science in Business Administration from Accounting/International Business, Japanese Minor
Read More