Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Cazella

Manhattan

Summary

Versatile and dependable, demonstrated through a history of successful roles across Manhattan High School, DollarTree, and KidCity Usa. Excelled in customer service and cleaning expertise, enhancing customer satisfaction and maintaining pristine environments. Proven ability to work independently and collaboratively, achieving significant improvements in efficiency and cleanliness.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Custodian

Manhattan High School
11.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Reported damages and hazardous conditions to management for further action.

Cashier

DollarTree
07.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Assistant Teacher

Kidcity Usa
02.2023 - 06.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

Cashier

AtHome Store
08.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Manhattan Virtual Academy
Manhattan, KS

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Attention to detail
  • Problem-solving
  • Time management
  • Team collaboration
  • Cleaning expertise
  • Customer service-focused
  • Custodial machine operation
  • Sanitation techniques
  • Skilled housekeeper
  • Damage reporting
  • Heavy lifting
  • Client communication
  • Chemical handling
  • Furniture moving
  • Event support
  • Restroom cleaning
  • Multitasking and organization
  • Reliability and punctuality
  • Window cleaning
  • Janitorial procedures
  • Excellent communication skills
  • Sweeping and mopping
  • Productivity and time management
  • Restroom servicing
  • Decision-making

Certification

I have had my KCCTO Certification as well as Construction, OSHA, Lead Paint, Landscaping, First Aid and CPR Certifications.

Timeline

Custodian

Manhattan High School
11.2023 - Current

Cashier

DollarTree
07.2023 - 11.2023

Assistant Teacher

Kidcity Usa
02.2023 - 06.2023

Cashier

AtHome Store
08.2021 - 02.2022

Manhattan Virtual Academy

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Hannah Cazella