Hannah Chapman
San Marcos
Summary
Motivated Texas State student with bartending and serving experience, strong leadership skills, and a talent for customer service. Skilled in social media management, content creation, and marketing strategy, driving engagement and brand visibility. Creative, detail-oriented, and goal-driven, with experience training staff and enhancing team performance.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Green Parrot
01.2025 - Current
- Created and scheduled engaging content across social media platforms, increasing follower engagement and brand visibility
- Developed and executed marketing campaigns for promotions and special offers, driving increased attendance and sales
- Monitored analytics to optimize content strategy, growing social media following and engagement metrics
- Responded to customer inquiries and reviews online, maintaining positive brand reputation and community engagement
- Collaborated with management to align social media strategy with overall marketing goals and promotions
- Designed graphics and visuals for posts
Bartender
Green Parrot
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Shortys Pizza
03.2021 - 10.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Onboarded and trained new team members, ensuring efficient service and teamwork
Education
High School Diploma -
Robinson High School
Robinson, TxBachelor of Integrated Studies -
Texas State University
San Marcos, Texas, TX05-2026
Skills
- Social Media Management: Content creation, scheduling, analytics, and audience engagement
- Customer Service & Team Leadership: Staff training, mentoring, conflict resolution, and guest relations
- Technical Proficiency: POS systems, cash handling, scheduling software, and basic graphic design (Canva, Photoshop, Adobe InDesign)
- Communication, creativity, time management, multitasking, adaptability, and attention to detail
Timeline
Social Media Manager
Green Parrot
01.2025 - Current
Bartender
Green Parrot
09.2024 - Current
Server
Shortys Pizza
03.2021 - 10.2023
High School Diploma -
Robinson High School
Bachelor of Integrated Studies -
Texas State University