Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Hannah Clark

Cottage Classics Estate Sale Company
STILLWATER
1
Certification
6
years of professional experience
Front Desk Assistant with experience creating a welcoming first point of contact for 51+ visitors per shift in fitness and service settings. Manages phone and email inquiries, supports membership registrations and payments, and keeps reception areas organized and ready for visitors. Builds positive client experiences through clear communication and steady problem resolution.

Work History

Estate Sale Assistent

2 Years 3 Months
Cottage Classics Estate Sale Company | 05.2024 - 08.2026
  • Conducted customer service interactions, addressing inquiries and providing information on products.
  • Collaborated with team members to ensure seamless transitions between sales events.
  • Trained new staff on company procedures and best practices for estate sales.
  • Evaluated customer feedback to refine service offerings and improve client satisfaction.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.

Chick-fil-A Employee

5 Months
Chick-fil-A | 03.2021 - 08.2021
  • Delivered attentive service to customers in person and over the phone.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Responded to customer requests with accurate information to boost satisfaction.
  • Cultivated customer relationships through clear and effective communication.
  • Collaborated with a diverse team to achieve goals and resolve product and service issues.

Front Desk Sales Associate

7 Months
Aledo Athletic Club | 06.2020 - 01.2021
  • Welcomed members and guests, fostering a positive atmosphere and enhancing customer experience.
  • Assisted members with inquiries about services, programs, and memberships.
  • Answered phones and greeted visitors, providing assistance and directing inquiries to appropriate personnel.
  • Managed front desk operations and maintained an organized reception area.
  • Processed cash transactions and balanced cash register, ensuring accuracy in financial reporting.

Education

No Degree - Exercise Science

Oklahoma State University | Stillwater, OK | 05.2028
  • [Fall, 2024] - Dean's List
  • [Fall, 2025] - Dean's List
  • [Academic Excellence Award] Recipient
  • [3.5-3.7] GPA
  • Participated in [OSU Barbell Club], [Fall, 2025-2026]
  • Member of [Delta Delta Delta], [Spring, 2025)

Skills

Reception management
Appointment scheduling
Calendar coordination
Phone etiquette
Data entry
Customer service
Effective communication
Conflict resolution
Time management
Payment processing
Membership processing
Administrative support

Certification

  • CPR/AED certified

Timeline

Estate Sale Assistent

Cottage Classics Estate Sale Company
05.2024 - 08.2026Read More

Chick-fil-A Employee

Chick-fil-A
03.2021 - 08.2021Read More

Front Desk Sales Associate

Aledo Athletic Club
06.2020 - 01.2021Read More

Oklahoma State University

No Degree from Exercise Science
Read More
Hannah Clark