Front Desk Assistant with experience creating a welcoming first point of contact for 51+ visitors per shift in fitness and service settings. Manages phone and email inquiries, supports membership registrations and payments, and keeps reception areas organized and ready for visitors. Builds positive client experiences through clear communication and steady problem resolution.
Work History
Estate Sale Assistent
2 Years 3 Months
Cottage Classics Estate Sale Company | 05.2024 - 08.2026
Conducted customer service interactions, addressing inquiries and providing information on products.
Collaborated with team members to ensure seamless transitions between sales events.
Trained new staff on company procedures and best practices for estate sales.
Evaluated customer feedback to refine service offerings and improve client satisfaction.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Chick-fil-A Employee
5 Months
Chick-fil-A | 03.2021 - 08.2021
Delivered attentive service to customers in person and over the phone.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Responded to customer requests with accurate information to boost satisfaction.
Cultivated customer relationships through clear and effective communication.
Collaborated with a diverse team to achieve goals and resolve product and service issues.
Front Desk Sales Associate
7 Months
Aledo Athletic Club | 06.2020 - 01.2021
Welcomed members and guests, fostering a positive atmosphere and enhancing customer experience.
Assisted members with inquiries about services, programs, and memberships.
Answered phones and greeted visitors, providing assistance and directing inquiries to appropriate personnel.
Managed front desk operations and maintained an organized reception area.
Processed cash transactions and balanced cash register, ensuring accuracy in financial reporting.
Education
No Degree - Exercise Science
Oklahoma State University | Stillwater, OK | 05.2028
[Fall, 2024] - Dean's List
[Fall, 2025] - Dean's List
[Academic Excellence Award] Recipient
[3.5-3.7] GPA
Participated in [OSU Barbell Club], [Fall, 2025-2026]